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Voice chat is simply good for different purposes. Personally, I enjoy voice chat due to the fact that I can talk to my buddies while playing, without the hassle of typing out some long paragraph.
However, I would also find it annoying if I were talking to strangers who I've never met before. Especially the really loud ones who don't know when to shut up.
So overall, voice chat is simply based on opinion. Normally people already have Ventrilo, so I doubt adding a voice chat system in game would help it.
Voice chat is essential for organized game play though, so don't count on getting far with something difficult without one unless your planning on a LAN party.
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