Small notice for Beta Event participants (Regarding installation issues)

[Ayase]

I am well aware that not everyone roaming these boards have been fortunate enough to acquire a beta key for Aion's upcoming beta, but the ones who have are scattered enough to warrant information presented in the form of this elegant new thread. Our Beta forums will open in due time, before the actual event takes off, and in the long run serve to inform beta testers of similar matters.

This thread is for those of you who have been unable to patch Aion with the region set to "Europe" in your NCsoft Launcher. You need only to follow these two steps to remedy the situation:

1) Exit the launcher.
2) Re-run the 'aion.exe' installer which you were provided with along with your Beta event key. It should automagically and fairly seamlessly fix the launcher's settings and allow for patching of the 'EU' version.

If you have already installed "Aion (US)" it will work perfectly fine and there is no reason re-download the client even if you are European and/or have access to the EU Beta events - the clients are the same and will work for both. Just make sure that your launcher's regional setting is switched to "Europe" before starting the game if your key is for the EU event, and to "North America" if your key is for the NA event.

If you find that this still doesn't help you with your problem - a fresh install is most definitely a good idea.

Keep in mind that you will not be able to log in before the first Beta event starts on the 5th of June.

[Knite]

Sticky'd for greater visibility. Thanks!

[Rshm]

thanks for the info Ayase, appreciate it

[raving]

lol automagically

[Nilenya]

Originally Posted by Ayase

I am well aware that not everyone roaming these boards have been fortunate enough to acquire a beta key for Aion's upcoming beta, but the ones who have are scattered enough to warrant information presented in the form of this elegant new thread. Our Beta forums will open in due time, before the actual event takes off, and in the long run serve to inform beta testers of similar matters.

This thread is for those of you who have been unable to patch Aion with the region set to "Europe" in your NCsoft Launcher. You need only to follow these two steps to remedy the situation:

1) Exit the launcher.
2) Re-run the 'aion.exe' installer which you were provided with along with your Beta event key. It should automagically and fairly seamlessly fix the launcher's settings and allow for patching of the 'EU' version.

If you have already installed "Aion (US)" it will work perfectly fine and there is no reason re-download the client even if you are European and/or have access to the EU Beta events - the clients are the same. Just make sure that your launcher's regional setting is switched to "Europe" before starting the game.

If you find that this still doesn't help you with your problem - a fresh install is most definitely a good idea.

Keep in mind that you will not be able to log in before the first Beta event starts on the 5th of June.

Thanks for quelling the nervousness pertaining to the EU keys and the US client - However I'd just like to point out, that a lot of us actually diligently checked that our launchers were set to the correct regions, because we were initially prompted with the US client download in the launcher. Restarting the installer, the client download would not start and hung with a message to try again later.
I for one, decided to just go with the US client for this reason, nomatter what I did, it wouldnt let me download the Aion(generic) with my region set to Europe /shrug.
I am relieved to hear that the region issues can be delt with through the regional settings in the launcher. I am so happy that you guys arent artificially splitting up the regions and giving us a choice in the matter

cheers

[RedRaider]

Now all we need is for download speeds to be faster D:

[alz3abi]

i dont have any problem with the client but i dont have key atm >>>

[Ayase]

Originally Posted by Nilenya

Thanks for quelling the nervousness pertaining to the EU keys and the US client - However I'd just like to point out, that a lot of us actually diligently checked that our launchers were set to the correct regions, because we were initially prompted with the US client download in the launcher. Restarting the installer, the client download would not start and hung with a message to try again later.
I for one, decided to just go with the US client for this reason, nomatter what I did, it wouldnt let me download the Aion(generic) with my region set to Europe /shrug.
I am relieved to hear that the region issues can be delt with through the regional settings in the launcher. I am so happy that you guys arent artificially splitting up the regions and giving us a choice in the matter

cheers

I'm not sure if this is what you meant, but I want to clarify that if you have an EU Beta event key, you will still need to set the Launcher's regional setting to "Europe" in order to be able to play (this should be default if you live in Europe), once the event starts. It does however not matter which client you have downloaded and installed as both EU and NA beta make use of the same version. I'm sorry if I misunderstood your comment.

[Nilenya]

Originally Posted by Ayase

I'm not sure if this is what you meant, but I want to clarify that if you have an EU Beta event key, you will still need to set the Launcher's regional setting to "Europe" in order to be able to play (this should be default if you live in Europe), once the event starts. It does however not matter which version of the client you have downloaded and installed. I'm sorry if I misunderstood your comment.

Yeah I didnt mean that lol - You have been very clear about how to deal with the regional keys and the client thanks again for that.
(the part about giving us a choice in the matter, stems from having played games where the US client was different from the EU client, and where it wasnt easy to get it sent outside the NA region to play it in Europe from website retailers. This happens mostly (I think) when companies outsource regions to different providers(?) and they want to fence in their markets. NCsoft never did that, I remember playing Lineage 2 without this artificial split between NA and EU players. We were allowed to chose.



I was just saying that originally, a lot of us had the patcher auto detect, or we were diligent and set the launcher correctly to our Europe region and was then subsequently stopped from downloading the client because it would hang with the: try again later issue.
Some found it to be a DNS error, but others couldnt apply the quickfix for this to get past it. I was one of those.

Thats why I ended up setting my launcher to the NA region and grab the prompted US client. I was hoping, because you havent outsourced the EU region to another company afaik, that I would still be able to use a EU key, and as you have now announced I am - through the launchers settings.

Still, the EUclient was a bit difficult to get a hold of, even taking the region precautions in advance.

[Tymian]

Thx now it working and speeds are good 980 KB /s ;p

[Moirae]

56 kb/s here... over 1500 hours? :S Hope it speeds up. If I have to turn off my pc, can i resume the download later? :S

[Fenrhis]

Dont know if you will be able to resume your download, in my case Ive just started 2 times the client download because my launcher wont resume.... although some people here in the forum said the launcher automatically resumes your downloads.... not my case tho *cries, and pray for the client to download before beta event start*

[Nilenya]

Originally Posted by Moirae

56 kb/s here... over 1500 hours? :S Hope it speeds up. If I have to turn off my pc, can i resume the download later? :S

It will resume where it left off. Atleast that is what it says in the email. Make sure you are starting the download by using your NCsoft launcher the second time, NOT the original aion.exe installer. The download manager is the NCsoft launcher itself.

[Valsharess]

Personally, it resumed no problem for me after closing and restarting the launcher. There has been multiple people complaining about losing their data though. That seems to stem from network issues however and isn't the same as physically closing the launcher.

[Eien]

My question is if you have an EU beta key and have to go under the Europe region, can you access the same servers as the NA version?