Go Back   AionSource.com > Aion Gameplay > Aion Discussion
Register Blogs FAQ Members List Calendar Search Today's Posts Mark Forums Read

Notices

Aion Discussion Is it about Aion? It probably goes in here.

Reply
 
LinkBack Thread Tools Display Modes
Old 06-18-2009, 05:15 AM   #1 (permalink)
Officer
 
GabrielConnor's Avatar
 
Join Date: Jun 2009

Character: Gheranor
Class: Templar
Legion: Cthonians
Race: Asmodians
Server: Telemachus

Your order of Aion has been shipped (wut nao?)

Today I got this veeeeeery confusing email from amazon.co.uk

Dear ----------------------------(my name was here


Today everythingplay Ltd shipped item(s) in your order, placed on June
17,2009.

==================================================
SHIPPING DETAILS
==================================================

The following items were sold by and shipped from everythingplay Ltd in
package 1 of this shipment:

1 of Aion: The Tower of Eternity - Collectors Edition (PC)

Shipping Carrier: Royal Mail

Ship Date: June 18,2009
Shipping Speed: Standard

Your shipping address:

--------------------------------- My address was here

If you have additional items in your order, you will receive an e-mail
when those items have shipped.

QUESTIONS?

If you have questions about this order, including the status of your
shipment, you can either visit http://www.amazon.co.uk/wheres-my-stuff or
e-mail sales@everythingplay.com to get in touch directly with
everythingplay Ltd.

**************************************************
Safe Shopping Tips
Amazon.co.uk works hard to protect our customers. For your safety, when
ordering items advertised by sellers other than Amazon.co.uk:

* Always place your orders directly through the Amazon.co.uk shopping cart
using Amazon Payments. Never send money directly to sellers through wire
transfers or checks; we do not guarantee such transactions.

* Beware of e-mails that request direct payments, request payment to
international locations, or ask for personal information. Amazon.co.uk
will never e-mail you to pay for Marketplace transactions outside our
shopping cart, or ask you to confirm personal information such as a credit
card number or password via e-mail. If a particular e-mail looks
suspicious or unusual, please contact us directly.

Reporting suspicious activity to reports@amazon.co.uk will help us enhance
marketplace safety and serve you better in the future.

For more safe-shopping tips, read about Safe Online Transactions:

Amazon.co.uk: Help?>?Security & Privacy?>?Safe & Secure Online Transactions Amazon.co.uk: Help?>?Security & Privacy?>?Safe & Secure Online Transactions

**************************************************

==================================================
Order Details
==================================================

Date: June 17,2009

Amazon Order #: 202-*********-********** (I've masked some of it out

1 of Aion: The Tower of Eternity - Collectors Edition (PC), ?54.99*

*above item(s) sold by and shipped from everythingplay Ltd
---------------------------------------------------------------------
Item Subtotal: ?54.99
Shipping & Handling: ?4.95
Total: ?59.94

Paid by Visa: ?59.94

---------------------------------------------------------------------

Thanks for shopping at Amazon.co.uk.

Amazon.co.uk: low prices in Electronics, Books, Music, DVDs & more
Amazon.co.uk--and you're done




So.......am I missing something? How can they ship my pre-order for an item that releases on September? Is this a stupid tactic so as not to be able to cancel my pre-order if I so wish? Isn't that......well.....illegal or something?

I sent them an email, let's see what they respond.

__________________
GabrielConnor is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 05:18 AM   #2 (permalink)
Daeva
 
iRobotZombie's Avatar
 
Join Date: Jun 2009
Location: London

Class: Sorcerer
Race: Asmodians

you will be missing your game.....for a little while
iRobotZombie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 05:19 AM   #3 (permalink)
Daeva
 
Join Date: Jun 2007

Race: Elyos

....interesting.. lol
blackcavy is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 05:20 AM   #4 (permalink)
General
 
TwilightAngel's Avatar
 
Join Date: Jan 2007
Location: Houston, Tx

Character: Twilight
Class: Spiritmaster
Race: Elyos

Send a message via AIM to TwilightAngel Send a message via Yahoo to TwilightAngel
Quote:
Originally Posted by GabrielConnor View Post
Today I got this veeeeeery confusing email from amazon.co.uk

Dear ----------------------------(my name was here


Today everythingplay Ltd shipped item(s) in your order, placed on June
17,2009.

==================================================
SHIPPING DETAILS
==================================================

The following items were sold by and shipped from everythingplay Ltd in
package 1 of this shipment:

1 of Aion: The Tower of Eternity - Collectors Edition (PC)

Shipping Carrier: Royal Mail

Ship Date: June 18,2009
Shipping Speed: Standard

Your shipping address:

--------------------------------- My address was here

If you have additional items in your order, you will receive an e-mail
when those items have shipped.

QUESTIONS?

If you have questions about this order, including the status of your
shipment, you can either visit http://www.amazon.co.uk/wheres-my-stuff or
e-mail sales@everythingplay.com to get in touch directly with
everythingplay Ltd.

**************************************************
Safe Shopping Tips
Amazon.co.uk works hard to protect our customers. For your safety, when
ordering items advertised by sellers other than Amazon.co.uk:

* Always place your orders directly through the Amazon.co.uk shopping cart
using Amazon Payments. Never send money directly to sellers through wire
transfers or checks; we do not guarantee such transactions.

* Beware of e-mails that request direct payments, request payment to
international locations, or ask for personal information. Amazon.co.uk
will never e-mail you to pay for Marketplace transactions outside our
shopping cart, or ask you to confirm personal information such as a credit
card number or password via e-mail. If a particular e-mail looks
suspicious or unusual, please contact us directly.

Reporting suspicious activity to reports@amazon.co.uk will help us enhance
marketplace safety and serve you better in the future.

For more safe-shopping tips, read about Safe Online Transactions:

Amazon.co.uk: Help?>?Security & Privacy?>?Safe & Secure Online Transactions

**************************************************

==================================================
Order Details
==================================================

Date: June 17,2009

Amazon Order #: 202-*********-********** (I've masked some of it out

1 of Aion: The Tower of Eternity - Collectors Edition (PC), ?54.99*

*above item(s) sold by and shipped from everythingplay Ltd
---------------------------------------------------------------------
Item Subtotal: ?54.99
Shipping & Handling: ?4.95
Total: ?59.94

Paid by Visa: ?59.94

---------------------------------------------------------------------

Thanks for shopping at Amazon.co.uk.

Amazon.co.uk: low prices in Electronics, Books, Music, DVDs & more
Amazon.co.uk--and you're done




So.......am I missing something? How can they ship my pre-order for an item that releases on September? Is this a stupid tactic so as not to be able to cancel my pre-order if I so wish? Isn't that......well.....illegal or something?
erm no it just a auto message thing there no where said you cant cancel, if they charged you now then its your own fault for going through Amafailz.com.

GameStop doesnt bill you tell AION ships out so you have plenty of time to change your mind, If they said it be to you in two week and it really not they keep sending you emails stating that it be sent later this date i think. BUT tell it actly leave where ever the box is at Amafailz have to give you back your money UNLESS you said u agree to what was stated and they could said no refunds even if its preorder

Edit: notice your int he UK but Amafilz still sucks

__________________
Recruiting Status: Currently Open - APPLY HERE

TwilightAngel is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 05:21 AM   #5 (permalink)
Soldier
 
A-I-O-N's Avatar
 
Join Date: Mar 2008

Character: GriMw0lf
Class: Gladiator
Race: Elyos

... Apparently you rone of the lucky few to get your game in advance? xD lol...

__________________
"May the damned ones perish a painful death, to an afterlife of terror and destruction. Elyos the bringers of doom, may the damned ones lose the battle. Blessed be the elyos, Amen" ~ GriMw0lf (A-I-O-N)
A-I-O-N is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 05:22 AM   #6 (permalink)
General
 
niuniu's Avatar
 
Join Date: May 2009
Location: UK

Class: Assassin
Race: Elyos

Quote:
Originally Posted by GabrielConnor View Post
Today I got this veeeeeery confusing email from amazon.co.uk

So.......am I missing something? How can they ship my pre-order for an item that releases on September? Is this a stupid tactic so as not to be able to cancel my pre-order if I so wish? Isn't that......well.....illegal or something?

I sent them an email, let's see what they respond.

Whoever's managing the payments probably updated your status to Shipped instead of Confirmed by mistake. I've done it before too (I run an online business)
niuniu is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 05:22 AM   #7 (permalink)
Officer
 
GabrielConnor's Avatar
 
Join Date: Jun 2009

Character: Gheranor
Class: Templar
Legion: Cthonians
Race: Asmodians
Server: Telemachus

Pre-order clearly stated that I would be billed when the item actually shipped. So this is BS to say the least.

Quote:
Originally Posted by niuniu View Post
Whoever's managing the payments probably updated your status to Shipped instead of Confirmed by mistake. I've done it before too (I run an online business)
Hopefully, it will be a simple msitake and resolved through their billing department after they get my email.

__________________
GabrielConnor is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 05:25 AM   #8 (permalink)
General
 
niuniu's Avatar
 
Join Date: May 2009
Location: UK

Class: Assassin
Race: Elyos

Quote:
Originally Posted by GabrielConnor View Post
Pre-order clearly stated that I would be billed when the item actually shipped. So this is BS to say the least.



Hopefully, it will be a simple msitake and resolved through their billing department after they get my email.
Have you actually been charged? Check your CC or DC statement today and check the available balance...

I'd be miffed too if they charged me pre-release tbh
niuniu is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 05:29 AM   #9 (permalink)
Officer
 
Koni's Avatar
 
Join Date: Jun 2009
Location: Bristol, UK

Character: Konimai
Class: Assassin
Race: Elyos
Server: Undecided

I was dubious about the everythingplay ltd listings - you havent actually bought from amazon, but from one of the sellers that sell through them,

EU law grants you a 7 day cooling off period though, so you can cancel at anytime in the first 7 days for a full refund provided no portion of the product has been delivered to you.

__________________
The Helpful BetaBoards Speed Poster
Koni is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 05:47 AM   #10 (permalink)
Officer
 
GabrielConnor's Avatar
 
Join Date: Jun 2009

Character: Gheranor
Class: Templar
Legion: Cthonians
Race: Asmodians
Server: Telemachus

And I just got a reply to my email which only buffled me most...

Quote:
Hi (my name was here),
Thank you for your e-mail.
This is indeed a pre-order and is due for release on 03 July. The Amazon system struggles with pre-orders, and as such they instruct us to “ship” items that are pre-orders and then send them out on the release date.
As for your key, we are getting information from the supplier this afternoon, so I will be in touch regarding that later today.
Many thanks.
Kind regards
Billing Dude Name Here
I sent them yet another email to ask about the obviously wrong date in his reply....let's see what comes back

/sigh

Not sure if my CC has been charged yet, I'll have to check on it later on with my bank.

__________________
GabrielConnor is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 06:14 AM   #11 (permalink)
Star Officer
 
Nightlily's Avatar
 
Join Date: Jan 2009
Location: UK

Class: Ranger
Race: Elyos
Server: Spatalos

Quote:
Originally Posted by GabrielConnor View Post
And I just got a reply to my email which only buffled me most...



I sent them yet another email to ask about the obviously wrong date in his reply....let's see what comes back

/sigh

Not sure if my CC has been charged yet, I'll have to check on it later on with my bank.
Yeah, you will have been charged probably. Basically this seller has tricked the Amazon system to make it think that he's shipping the game out to you. That means payment will be processed and taken.

Now the reason he has done this is because he doesn't want you to pull out of the order once you receive your beta key and try to cancel your order for whatever reason.

I’m not sure on the legality of this move, but I’m also not sure if there is anything you can do about it either. Maybe a complaint to Amazon? I’ve seen this done by other unscrupulous sellers in the past mind…

__________________

I have a theory about trolls. The reason they spend all day on the internet is because if they go outside they'll turn into stone...

Last edited by Nightlily; 06-18-2009 at 06:17 AM..
Nightlily is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 06:16 AM   #12 (permalink)
Lieutenant
 
Ku Ku's Avatar
 
Join Date: Jun 2009
Location: Bath, UK

Character: Anguisette
Class: Spiritmaster
Race: Asmodians
Server: Castor

The preorder key could be what they are referring to as being due for release on the 3rd? Who knows...

__________________
"It's just a game" is for the people who can't hear the music.
- from the genuis of justamemory
Ku Ku is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 06:41 AM   #13 (permalink)
Officer
 
GabrielConnor's Avatar
 
Join Date: Jun 2009

Character: Gheranor
Class: Templar
Legion: Cthonians
Race: Asmodians
Server: Telemachus

OK, so I got another reply, which unfortunately I cannot post since it was marked confidential.

Basically it says that the supplier will not be getting shipments of the CE and whether I wanted to be downgraded to a normal edition or cancel my pre-order. It also went on to say the reasons why they are not getting any stock, basically because other biggers chains have demanded more, hence the confidentiality.

This sucks big time. Anyone else that bought form amazon.co.uk received a similar email?

__________________
GabrielConnor is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 06:42 AM   #14 (permalink)
Lieutenant
 
Elsavita's Avatar
 
Join Date: Jun 2009
Location: Netherlands

Character: Elsavita
Class: Gladiator
Legion: Hyperion
Race: Elyos

I just heard the same on a other thread in the general forums .

amazon.co.uk is dissapointing players.
-----------------------------
you can still buy the key for 5 euro's...

__________________

Last edited by Elsavita; 06-18-2009 at 06:43 AM.. Reason: Automerged Doublepost
Elsavita is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-18-2009, 06:46 AM   #15 (permalink)
Great General
 
Amarinth's Avatar
 
Join Date: Jun 2009
Location: Europe

Character: Lyca
Class: Ranger
Race: Asmodians
Server: Perento

Quote:
Originally Posted by GabrielConnor View Post
OK, so I got another reply, which unfortunately I cannot post since it was marked confidential.

Basically it says that the supplier will not be getting shipments of the CE and whether I wanted to be downgraded to a normal edition or cancel my pre-order. It also went on to say the reasons why they are not getting any stock, basically because other biggers chains have demanded more, hence the confidentiality.

This sucks big time. Anyone else that bought form amazon.co.uk received a similar email?
Nope, no email here, however I ordered yesterday morning early and on my order it says I will be supplied by Amazon EU itself, not one of their partners. I think the people who ordered after the original Amazon stock ran out (which seemed to happen pretty quickly), but before they stopped taking orders on the CE will probably have to reorder from somewhere else - don't know if you'll get your preorder keys though. You still might.

I'd give amazon themselves a ring and ask specifically about the codes.

If you're feeling pessimistic you can always cancel your order and buy the game through the NCsoft store. The only downside is you won't be getting a box then, but they do offer the CE version.
Amarinth is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump