Cannot connect to the Authorization server - Page 2

Adaptation · 10-24-2009, 11:10 AM

Hehe, looks like NCSoft doesn't like the french

Penney · 10-24-2009, 11:11 AM

I am in Mass and also having this issue.

Lamashtu · 10-24-2009, 11:16 AM

I'm in SoCal and I can't connect to Azphel.

Eilianna · 10-24-2009, 11:21 AM

Looks like its fixed, I'm in now.

TodashChimes · 10-24-2009, 01:17 PM

Was working, DC'd again.

Grisu · 10-24-2009, 01:28 PM

Quote:

Originally Posted by TodashChimes

Was working, DC'd again.

same here :/ was trying to stack an item and it didnt let me i was like its the same item stack!

Tamat · 10-25-2009, 12:44 AM

Are you guys still having the same problem? I definitely need more information if so.

Eilenda · 10-25-2009, 10:53 PM

hello

To answer your question, we encountered 3 deconnection from server yesterday.

After that no way to get into the game because of the Authentication server.

Checking the internet health let us thought there was a problem with Ontario and Vancouver.

We decided to reset our router and our modem in the hope that our ISP would may be renew.

1st disconnection :after about 30min, NCsoft website was finally up, the Authentication too ; we have play fine for 1 hour then disconnection again

2nd disconnection - 1 hour later: again NCsoflt website down, account down, and game authentication down. Nothing to do than wait. 30min or so after we can again enter the game.

Since no more disconnection. Game play is fine.

Kucugi · 10-26-2009, 05:30 AM

Hi, the problem still exists.

element4749 · 10-26-2009, 12:21 PM

I am also still having the issue "Not able to connect to authorization server" does not seem to have any bearing on location. since I am in PA.

-------------------------

Well, I am still having the same problem.... it does not seem like anyone else is... any suggestions would be greatly appreciated. Already tried a repair on the client.

LHP · 10-26-2009, 11:24 PM

Still having problem connecting, was working fine before, filed a support ticket, still not solved...

I am not using the router at the present time, I have unplugged the WAN and have reconnect it by itself without the router and tried to log into several websites and launching several other online games and it works perfectly fine. I have no problem with my router, modem or firewall or antivirus program running in the background. Everything works fine as the setup was before, using the router and without using the router, therefore it could not have been the internet connect problem, apparently, on the forum in the technical support section another person is having the same problem when the connect to the server using their username and password it shows the message, "Cannot Connect to Authoration Server" and then it shut down the game to desktop. I have checked with the account, I have just added a game card of 60 days, and it states that it is in playable condition until december 25, 2009. Last night I was able to log into the game perfectly fine but as soon as I woke up this morning I was having this issue, I have tried to install a new windows system to another partition and boot up with it with a brand new installation with patched of the game and it still does log into the game, thus, I am concluding that it is not on my side but there's something wrong with your side in the account.

I have read around the forum in the technical section, apparently, a lot of people are having this problem, and that it has happened since the game launched. It's curious how the game works perfectly fine, before but having nothing changed on the system, all a sudden, it doesn't work anymore.

medegen · 10-28-2009, 06:26 AM

Happening here also. I'm from the Vaizel server.

Raijinvince · 10-28-2009, 06:28 AM

^ You are not having the same problem. The servers are down for maintenance, monkey.

Lireli · 10-28-2009, 06:31 AM

Quote:

Originally Posted by medegen

Happening here also. I'm from the Vaizel server.

The server status indicates everything is online however I as well am getting the unable to connect (van BC). The NCsoft site does work for me.

Raijinvince · 10-28-2009, 06:38 AM

Speaking of which, I never could find an official server status page that showed if they were up or down...just that stats page that shows the class/level distribution. I think I might be an idiot. Link?

Either way the main page hasn't updated that the servers are up via a message. It also says that it would take up to 2 hours, and it has only been 1 hour and 10 minutes.

-------------------------

Screw it. They're up now, I'm sure you'll find your authentication problem gone.

10-24-2009, 11:10 AM	#16 (permalink)
Adaptation Star Officer Join Date: Jul 2009 Location: Canada Thanks: 1,337 Thanked 6 Times in 5 Posts Character: Adapt Class: Sorcerer Race: Asmodians Server: Triniel	Hehe, looks like NCSoft doesn't like the french __________________ Slightly Paranoid Aion: Adapt - Sorc - Triniel - Active WAR: Adapt - Sorc - Badlands/Magnus - retired WoW: Cast - Druid - Runetotem - retired long time ago

10-24-2009, 01:17 PM	#20 (permalink)
TodashChimes Soldier Join Date: Sep 2009 Location: Montreal Thanks: 0 Thanked 2 Times in 1 Post Character: Petra Class: Chanter Race: Elyos Server: Siel	Was working, DC'd again. __________________ "Pause you who read this, and think for a moment of the long chain of iron or gold, of thorns or flowers, that would never have bound you, but for the formation of the first link on one memorable day."

10-25-2009, 10:53 PM	#23 (permalink)
Eilenda Daeva Join Date: Sep 2009 Location: Montréal Thanks: 1 Thanked 0 Times in 0 Posts Character: Shalendra Class: Sorcerer Legion: Afterlife Race: Elyos Server: Lumiel	hello To answer your question, we encountered 3 deconnection from server yesterday. After that no way to get into the game because of the Authentication server. Checking the internet health let us thought there was a problem with Ontario and Vancouver. We decided to reset our router and our modem in the hope that our ISP would may be renew. 1st disconnection :after about 30min, NCsoft website was finally up, the Authentication too ; we have play fine for 1 hour then disconnection again 2nd disconnection - 1 hour later: again NCsoflt website down, account down, and game authentication down. Nothing to do than wait. 30min or so after we can again enter the game. Since no more disconnection. Game play is fine. __________________

10-26-2009, 12:21 PM	#25 (permalink)
element4749 Human Join Date: Oct 2009 Thanks: 0 Thanked 0 Times in 0 Posts Race: Undecided Server: Israphel	I am also still having the issue "Not able to connect to authorization server" does not seem to have any bearing on location. since I am in PA. ------------------------- Well, I am still having the same problem.... it does not seem like anyone else is... any suggestions would be greatly appreciated. Already tried a repair on the client. Last edited by element4749; 10-26-2009 at 07:19 PM.. Reason: Automerged Double-Post.

10-26-2009, 11:24 PM	#26 (permalink)
LHP Human Join Date: Oct 2009 Location: Toronto Thanks: 0 Thanked 0 Times in 0 Posts Character: Cenerico Class: Cleric Legion: PORSCHE Race: Elyos Server: Zikel	Still having problem connecting, was working fine before, filed a support ticket, still not solved... I am not using the router at the present time, I have unplugged the WAN and have reconnect it by itself without the router and tried to log into several websites and launching several other online games and it works perfectly fine. I have no problem with my router, modem or firewall or antivirus program running in the background. Everything works fine as the setup was before, using the router and without using the router, therefore it could not have been the internet connect problem, apparently, on the forum in the technical support section another person is having the same problem when the connect to the server using their username and password it shows the message, "Cannot Connect to Authoration Server" and then it shut down the game to desktop. I have checked with the account, I have just added a game card of 60 days, and it states that it is in playable condition until december 25, 2009. Last night I was able to log into the game perfectly fine but as soon as I woke up this morning I was having this issue, I have tried to install a new windows system to another partition and boot up with it with a brand new installation with patched of the game and it still does log into the game, thus, I am concluding that it is not on my side but there's something wrong with your side in the account. I have read around the forum in the technical section, apparently, a lot of people are having this problem, and that it has happened since the game launched. It's curious how the game works perfectly fine, before but having nothing changed on the system, all a sudden, it doesn't work anymore. Last edited by LHP; 10-26-2009 at 11:31 PM..

10-24-2009, 11:11 AM	#17 (permalink)
Penney Soldier Join Date: Sep 2009 Thanks: 0 Thanked 0 Times in 0 Posts Character: Desmond Class: Templar Legion: Insidious Race: Asmodians Server: Azphel	I am in Mass and also having this issue.

10-24-2009, 11:16 AM	#18 (permalink)
Lamashtu Soldier Join Date: Jul 2009 Thanks: 0 Thanked 3 Times in 2 Posts Character: Lamashtu Class: Sorcerer Race: Asmodians	I'm in SoCal and I can't connect to Azphel.

10-24-2009, 11:21 AM	#19 (permalink)
Eilianna Human Join Date: Sep 2009 Location: Qc Thanks: 0 Thanked 0 Times in 0 Posts Character: Eilianna Class: Sorcerer Race: Elyos Server: Triniel	Looks like its fixed, I'm in now.

10-25-2009, 12:44 AM	#22 (permalink)
Tamat NCWest Community Manager Join Date: Oct 2009 Location: Seattle Thanks: 0 Thanked 2 Times in 2 Posts Character: Tamat Race: Undecided Server: Israphel	Are you guys still having the same problem? I definitely need more information if so.

10-26-2009, 05:30 AM	#24 (permalink)
Kucugi Human Join Date: Sep 2009 Location: Russia, Saint-Petersburg Thanks: 0 Thanked 0 Times in 0 Posts Character: Kucugi Class: Chanter Legion: Shadow Guards RU Race: Asmodians Server: Gorgos	Hi, the problem still exists.

10-28-2009, 06:26 AM	#27 (permalink)
medegen Human Join Date: Sep 2009 Thanks: 1 Thanked 0 Times in 0 Posts Character: Kad Class: Gladiator Legion: Moonfire Race: Elyos Server: Vaizel	Happening here also. I'm from the Vaizel server.

10-28-2009, 06:28 AM	#28 (permalink)
Raijinvince Lieutenant Join Date: Sep 2009 Location: Portland, OR Thanks: 0 Thanked 1 Time in 1 Post Character: Jolie Class: Chanter Legion: Outer Heaven Race: Elyos Server: Vaizel	^ You are not having the same problem. The servers are down for maintenance, monkey.

10-28-2009, 06:38 AM	#30 (permalink)
Raijinvince Lieutenant Join Date: Sep 2009 Location: Portland, OR Thanks: 0 Thanked 1 Time in 1 Post Character: Jolie Class: Chanter Legion: Outer Heaven Race: Elyos Server: Vaizel	Speaking of which, I never could find an official server status page that showed if they were up or down...just that stats page that shows the class/level distribution. I think I might be an idiot. Link? Either way the main page hasn't updated that the servers are up via a message. It also says that it would take up to 2 hours, and it has only been 1 hour and 10 minutes. ------------------------- Screw it. They're up now, I'm sure you'll find your authentication problem gone. Last edited by Raijinvince; 10-28-2009 at 06:41 AM.. Reason: Automerged Double-Post.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

User Name	Password
Remember Me? ⋅ Register \| Forgot?