- aion_tamat: @Megatronpt We are. Sorry about that.
- aion_tamat: Never Forget. http://bit.ly/3ywLMC
- aion_tamat: On November 24th, we will be showing a movie that demonstrates the future of Aion with actual gameplay.
- aion_tamat: We're aware of the currently stability issues that are affecting a number of NA servers. Our operations team is working quickly to resolve.
- aion_tamat: I've just contacted our operations team. We're looking into server outages and lag issues.
- aion_tamat: EU Servers should be fully operational ;)
- aion_tamat: We're applying an update to EU servers now. Please let me know when you're able to log in.
- aion_tamat: @Spiritial Muhahahahaha
- aion_tamat: @imcominhome We don't give NA priority over EU. In this particular case, EU servers have problems more complex than the ones on NA servers.
- aion_tamat: @ComaeVidar The EU servers had more problems than NA servers. We're still working on the major problem preventing players from connecting.
- aion_tamat: @CiderGuru I'll be expecting those tomatoes before the end of next week. I just returned from my fourth EU trip this year.
- aion_tamat: NA Serverwide Restart = GO!
- aion_tamat: We're testing a fix for EU servers as we speak. We should have an accurate timeframe shortly.
- aion_tamat: NA Servers are coming down for the hotfix - http://bit.ly/v5eYF
- aion_tamat: Hey everyone -- just a quick update. We've identified all problems and have finalized a fix that we're QA testing internally.
- aion_tamat: We're going to eventually be restarting our servers to apply the hotfix. I'll be around all evening bringing you updates as I have them.
- aion_tamat: @kaptainkaboom Glad you're loving it! :)
- aion_tamat: @smoggle78 Absolutely not. EU servers and NA servers are suffering from separate problems. EU issues may be resolved before NA, or otherwise
- aion_tamat: We're looking to bring EU servers back online at the same time we fix the issues that NA players are having. More information inc shortly.
- aion_tamat: Hey guys. We're close to having a solution for the issues you're experiencing. Hang tight! http://bit.ly/KwMby
- aion_tamat: Patch Day Inc! 1.5.1 is here. :)http://na.aiononline.com/board/notices/view?articleID=157&page=
- aion_ayase: /I'm in holiday mode until next Monday 23/11. See you soon!
- aion_ayase: Tamat, Amboss and I being pretty awesome: http://bit.ly/1v57Rs (#Aion Around the World)
- aion_ayase: @amberleighe No... afraid they're not in there yet!
- aion_ayase: #Aion Avast! See here!It has finally arrived! Eye on Community 09.11.13 - http://bit.ly/1Yofqh
- aion_tamat: We love stuff like this! http://bit.ly/2EFd61
- aion_tamat: @aion_infinity AWESOME!
- aion_tamat: Howdy folks, how's everyone doing today?
- aion_ayase: RT @EmilRodriguez: #Aion leveling tips on Game Informer http://bit.ly/3rHSDn
- aion_ayase: Eye on Community tomorrow - please email ayase@ncsoft.com with anything happening in the community that you'd like to get featured!
- aion_ayase: @naomicheung I settled with some gyoza ^^
- aion_ayase: @Cellwin We are doing this constantly in high numbers, but are still recruiting for more GMs and improving procedures.
- aion_ayase: @aionbootcamper It's coming, but I don't know how soon exactly!
- aion_ayase: @ihdetweets The ToE was dropped off the end of the name about half a year ago :)
- aion_ayase: @Mmonuts The problem is more that they're using fraudulent cards that have their payment charged back by the real owner
- aion_tamat: @Rellik_San Definitely not! I love it here! :)
- aion_tamat: @zeldinha @aion_ayase Ayase is the EU Community Manager :)
- aion_tamat: Sorry for the early/later tweets all. I'm in the UK until next week.
- aion_tamat: Interview with IGN PC - http://pc.ign.com/articles/104/1044304p1.html
- aion_ayase: @teknikolegamble Glad you liked it, hehe ^^
- aion_ayase: @matheusf09 None that I'm aware of... have you created a customer support ticket?
- aion_ayase: @Da_Rocha You're right. Luckily though it's an easy matter to reply to. Stay tuned, maybe we'll have more info/stats in the future.
- aion_ayase: @Znubbis I think they might be at the moment, I can verify this
- aion_ayase: @naomicheung thanks for mentioning hot wings.... ;;_;;
- aion_tamat: @Coop374 There will be more ;)
- aion_tamat: @HelloKittyDru Has it been consistent with weekly maintenance all three times?
- aion_tamat: @HelloKittyDru I gave away four US and four EU potion packs.
- aion_tamat: That's it for potion packs, apologies for the spam.
- aion_tamat: Guess the missing letter! 8DPY-9KGX-6NTM-WA9Y-L4N_
- aion_tamat: Please do not petition about potion ninja looters on Twitter. Customer service will cry. Another EU Potion Pack: 8DPY-9KGX-6NTM-W8QV-4DXL
- aion_tamat: More EU refreshments! 8DPX-9KHF-6NKM-WUYQ-UHTG
- aion_tamat: Europe is thirsty too? Here ya go! 8DPX-9KHF-6NKM-WSHP-G9KX
- aion_tamat: I have a fever and the only prescription is more cow... err potion packs - 8HQJ-U9JT-HQV7-7XMH-J748
- aion_tamat: @BrianBare You don't fail sir! Keep trying!
- aion_tamat: Glug Glug Glug - 8HQJ-U9JT-HQV7-7PJY-C7LL
- aion_tamat: Those codes are first come first serve. Enter them @ https://secure.ncsoft.com/ using the "Use a Serial Code" link. We'll give out more soon
- aion_tamat: More potions! 8HQJ-U9JT-HQV7-75JS-96VX
- aion_tamat: Thirsty? Here's a code for a Potion Pack! 8HQJ-U9JT-HQV7-738W-9HJP
- aion_tamat: US Servers coming down in 10 minutes for maintenance.
- aion_tamat: Good morning Europe. Good evening US. Reminder about server downtime: http://bit.ly/4t6Vq1
- aion_ayase: @kilo1337 ... it means that we are investigating the Code 36 PatchServerCommunicationError!
- aion_ayase: Investigating the Code 36 PatchServerCommunicationError
- aion_ayase: @SupercatEmpire confused Ayase says 'what'
- aion_ayase: @naomicheung Are you still having this problem? We had a slight Updater downtime a while ago, but it should be resolved now
- aion_ayase: Situation assessment: Are you able to log into the game? If no, how far do you get and in what region do you play?
- aion_ayase: @livvyaionsource It's different, but complementary in areas.
- aion_ayase: @r1Pped Do you like that idea?
- aion_ayase: @joeybean It is... It's not an uncommon problem but I suppose hard to relate to for many legit players...
- aion_ayase: They pay using fake credit cards. We never see this money. I wish. :)
- aion_ayase: Worrisome speculation out there... We're definitely NOT making a dime out of botters. They are a huge expense we're trying to get rid off.
- aion_tamat: @theola Absolutely!
- aion_tamat: @skenmy :)
- aion_tamat: Reminder: We are banning criminals and will continue to. Please don't break the rules or modify client. This includes any type of RMT.
- aion_tamat: Hey everyone! I'm in our European offices this week. My apologies if my replies come sporadically and at off peak hours. Cheers!
- aion_ayase: @neutralred Is that avatar Gally? *big fan*
- aion_ayase: This is how we roll: http://i35.tinypic.com/106ykn9.jpg
- aion_ayase: @dusktussle Just temporary! Haha. :)
- aion_ayase: @AionSupremacy Link me to a couple, please
- aion_ayase: @aimperial I prefer using the word "crime". Just to reflect my personal opinion.
- aion_ayase: @swampball Did he get all his stuff back?
- aion_ayase: This includes any type of RMT. Buying or selling Kinah will get you banned.
- aion_ayase: and that's a fact I've seen first-hand. Reminder that we are banning criminals and will continue to.Don't break the rules or modify client.
- aion_ayase: RT @aion_tamat: Final note of the week: We're banning thousands of bot accounts every day and will continue to do so.
- aion_tamat: Wrapping things up for the weekend. Final note of the week: We're banning thousands of bot accounts every day and will continue to do so.
- aion_tamat: @sysads We're actively working on the bot situation and flying pets will come soon. As of now, flying pets aren't even available in Korea.
- aion_tamat: @aarligbyrd We're working on it. Flying SM pets aren't even available on servers in Korea as of yet.
- aion_ayase: @kilo1337 No, they won't be
- aion_tamat: 1.5.1 Patch Notes! Coming to a server near you this November.
- aion_tamat: http://bit.ly/2DVJxR
- aion_tamat: @ihdetweets Not intentional! However, you know what they say about anticipation! ;)
- aion_tamat: Patch notes are coming soon. Stay thirsty my friends. ;)
- aion_ayase: @erstin Not anymore I'm afraid~
- aion_tamat: @stefan231 Today! :)
- aion_tamat: RT @aion_ayase: I'll be out a lot over Christmas, so Domo and I decided to get a helper early http://yfrog.com/j6epij
- aion_ayase: I'll be out a lot over Christmas, so Domo and I decided to get a helper early http://yfrog.com/j6epij
- aion_ayase: Got a couple of questions on this ~ RT @aion_tamat: We're announcing the remainder of the 1.5.1 patch notes tomorrow! :)
- aion_ayase: @Smithlol Some users are having lag issues at the moment and we're looking into it -- you're possibly one of them
- aion_ayase: @aionpodcast I did, man, but you didn't release a new episode this week so I don't know ;)
- aion_tamat: We're announcing the remainder of the 1.5.1 patch notes tomorrow! :)
- aion_ayase: @livvyaionsource If you don't pay for recovery you will need to re-earn the experience, yes
- aion_ayase: Eye on Community tomorrow - send me anything cool you've made or that is happening in your #Aion community right now!
- aion_tamat: @Vitor42 I've been watching it. ;)
- aion_tamat: @Inflictpain http://bit.ly/18rVpC
- aion_ayase: Remember to send us any cool Aion activities or creations you come across to aion_community@ncsoft.com -- language doesn't matter!
- aion_tamat: @jnotay Should be sometime today! :)
- aion_tamat: @jleissler I am an elf.
- aion_tamat: @ExAngel_Ish http://bit.ly/2QG0ij
- aion_ayase: If you're eligible but can't get your Veteran Rewards yet, don't worry, we are still processing some accounts.
- aion_tamat: If you're eligible but can't get your Veteran Rewards yet, don't worry, we are still processing some accounts.
- aion_ayase: You should soon be able to apply Veteran Rewards if you're eligible. Today's the day, indeed ^^
- aion_tamat: Website and Server Maintenance tonight. Remember that while your server is down, the website will be as well. http://aiononline.com/facebook
- aion_tamat: Thanks everyone. We wanted to make sure our priorities were still in line with your complaints.
- aion_ayase: @alexeianderson Yes, send me any links you feel need attention and I'll pass them on
- aion_ayase: Website Maintenance 04/11/2009 12:00 GMT - http://bit.ly/8Acxu
- aion_tamat: @mlinton95 Best I can do for you is give you a link to our support website. Sorry about that! http://help.ncsoft.com/
- aion_tamat: @ihdetweets Soon! Probably tomorrow. ;)
- aion_tamat: What is the biggest issue you have with Aion currently? Please keep replies constructive!
- aion_ayase: Lumiel is now back up!
- aion_ayase: Situation assessment - is Lumiel up and running for you guys?
- aion_ayase: PayPal should now be working again :)
- aion_tamat: @Kenshin2541 It was down for maintenance. Should be back up now.
- aion_tamat: Goodnight everyone. Hopefully I'll have more information about server lag tomorrow.
- aion_ayase: @livvyaionsource The Slayer system is already implemented
- aion_tamat: @Carbine_Studios @ablegamers Yay for classic fallout gear!
- aion_tamat: @CptHunt Will do! :)
- aion_ayase: @KNDLYO I am not in a position to "fix the lag".
- aion_tamat: Thank you for all your reports. Our technicians are looking into what's causing the severe lag over NA servers. Thank you for your patience!
- aion_ayase: I hear that our NA servers are having latency problems at the moment. Our technicians are investigating.
- aion_tamat: Having Issues w/ Lag? http://bit.ly/3ug8Xr
- aion_ayase: Happy monday folks...
- aion_tamat: Good morning everyone! How was your Halloween weekend?
- aion_tamat: @lblazier @StayOnBoard Hello! :)
- aion_tamat: Halloween at NCsoft! http://tinyurl.com/yhcg4g2
- aion_tamat: @arenanet Now we have to post pictures of us too!
- aion_tamat: RT @arenanet: We love Halloween! A bunch of us dressed up for the occasion! Check out the pictures on Facebook: http://bit.ly/2HTjWy ~RB
- aion_tamat: @lblazier YEAH! I'm going to grab me some Sushi.
- aion_tamat: Halloween @ NCsoft! http://twitpic.com/ngcfe - http://twitpic.com/ngbkr - http://twitpic.com/ngcit
- aion_ayase: @mrsashlux Nice! I like it :)
- aion_ayase: (new background)TREE AND PUMPKIN HEAD MAN - http://uk.aiononline.com/
- aion_ayase: Still writing today's Eye on Community -- what's happening in your circle of players, or on your fansite?
- aion_tamat: @dusktussle Surely you jest! :p
- aion_tamat: @Taggah More patch notes. That said, the patch is coming in November so either way you guys won't have to wait long.
- aion_ayase: #Aion Veteran Rewards Are in Sight! - http://bit.ly/2jkOpF
- aion_ayase: @aion_pt good stuff!
- aion_ayase: @Xanius :)
- aion_ayase: wololo~ RT @aion_tamat: Surprise! We're going to be posting the rest of the 1.5.1 update next week! Trick AND Treat? ;)
- aion_tamat: Surprise! We're going to be posting the rest of the 1.5.1 update next week! Trick AND Treat? ;)
- aion_ayase: My desk Halloween decoration. Domo was in charge of it but he hasn't moved for hours. http://yfrog.com/j8gk7j
- aion_ayase: #Aion comes to DreamHack Winter—bring your snowsuit! - http://bit.ly/452qSm
- aion_ayase: Preview of Aion Patch 1.5.1 - http://bit.ly/yFbx9
- aion_tamat: @Codex0 More on that later.
- aion_ayase: @sillysillyson It's a silly American name :P
- aion_ayase: @GeR_skiller I think we're looking at putting that live tomorrow instead!
- aion_tamat: Preview for Aion Patch 1.5.1 is live! :) http://tinyurl.com/ygbkqrv
- aion_ayase: Writing tomorrow's Eye on Community and eating Swedish Fish.
- aion_tamat: @jnotay All in good time. :)
- aion_tamat: @galefire Yep!
- aion_tamat: @techman_steve Thanks! Did you submit one? :)
- aion_tamat: RT @aion_ayase: Working to get a Veteran Rewards news item up today along with some other stuff.
- aion_ayase: Also summarizing this week's community happenings -- send me anything cool that's happening to community_aion_uk@ncsoft.com to get featured!
- aion_ayase: Ah crap, they fixed my Outlook. Back into the fry :P
- aion_ayase: Working to get a Veteran Rewards news item up today along with some other stuff.
- aion_ayase: The best way to start a day: Outlook mail client is broken. *cry*
- aion_tamat: @shava24 Good call! Updated. :)
- aion_tamat: @aion_anshar I wish I could tell you but the current patch is in testing. More information about the patch itself is coming tomorrow.
- aion_tamat: Goodnight everyone!
- aion_tamat: Do you use Facebook? Check this out! http://tinyurl.com/yjj9ajn
- aion_ayase: What would your Question of the Week for the #Aion team be?
- aion_tamat: @dusktussle I'll take a look and make sure the right people see this. Thanks for your persistence and more importantly, your patience. :)
- aion_ayase: Thanks for the deviantart help folks, I discovered the "Notes" function. Tsk, tsk, silly name. ;)
- aion_ayase: @pktgumby It just might!
- aion_ayase: http://bit.ly/3pr5Jz - great fan art piece. Now, does anyone know how to send PMs at deviantart?
- aion_ayase: Animal Daevas -- think about it.
- aion_ayase: @dusktussle I don't know
- aion_ayase: @Miawz Well, it's pretty much what you see is what you get :)
- aion_ayase: @Sh0ck0r TBA
- aion_tamat: @dusktussle Indeed you are! Have you tried posting in the Tech Support forums? http://na.aiononline.com/forums/support/list
- aion_tamat: @babynis There is a method behind that madness. Trust me when I say that if they're bots, they will be taken care of.
- aion_tamat: @zeldinha Thanks! :)
- aion_ayase: @livvyaionsource Yeah, it's a great site -- just made a work account as well to hunt down some nice fan art :)
- aion_ayase: RT @aion_tamat: Massively published their interview with me! http://tinyurl.com/yjx6jqt
- aion_tamat: Massively published their interview with me! http://tinyurl.com/yjx6jqt
- aion_ayase: Scouting deviantart for some Aion fanart.
- aion_ayase: @Monstein We hit a road bump in getting more info live. It's coming, just a small delay. ETA beginning of November.
- aion_ayase: Looking for Legions to feature in future "Legion Spotlights". Drop me a notice at ayase@ncsoft.com
- aion_ayase: @airtonix I think i'm doing it just as much as he is ;)
- aion_tamat: Goodnight all!
- aion_tamat: @aegrez http://tinyurl.com/yfby4aq :)
- aion_ayase: Websites will be down for a bit during UK night allowing us to implement a couple of minor things for the forums
- aion_ayase: Special 48-hour #Aion Collector’s Edition Upgrade Purchase Window - http://bit.ly/35JK1S
- aion_tamat: News about Collector's Edition Upgrade! http://tinyurl.com/yfby4aq
- aion_tamat: @aegrez Yes there will! ETA: 2-3 hours.
- aion_tamat: @Kalli_Aion /AutoReport is reserved for reporting bots. If you can report them normally I'm sure they will be taken care of.
- aion_tamat: Is the latency on NA servers better than one hour ago?
- aion_ayase: Is the latency on NA servers better than one hour ago?
- aion_ayase: I'm reporting the NA server lag to our ops team -- stay tuned for more info
- aion_ayase: RT @aion_tamat: Community Address has been published! http://tinyurl.com/ykjn7vj
- aion_tamat: @snoop912 "we have also assembled a special team dedicated to hunting down and eliminating botting operations."
- aion_tamat: Community Address has been published! http://tinyurl.com/ykjn7vj
- aion_ayase: Eye on Community 09.10.23 - http://bit.ly/H8Wi9
- aion_tamat: @Codex0 ;)
- aion_tamat: @dusktussle It's still early! :p
- aion_tamat: @Coop374 Not that I'm aware of. I believe that the exclusive focus of Hero Con is CoH/CoV.
- aion_tamat: @Aion_Source You stole my Bella???
- aion_tamat: @lblazier She broke up with me :(
- aion_tamat: @dusktussle You operate under the assumption that Ayase and I get to sleep. :(
- aion_tamat: First Community Address going out later today. Stay tuned! :)
- aion_ayase: We'll soon publish our weekly community summary (the mighty EYE ON COMMUNITY *intense organ music*) last chance to pimp your Aion activities
- aion_tamat: I'm out of here all! Stay tuned for tomorrow, we're going to be addressing some of your concerns in a Community Address. /wave
- aion_tamat: Legion Spotlight: Dying for Honor ~ http://tinyurl.com/ylhslp7
- aion_ayase: #Aion Legion Spotlight: Dying for Honor ~ http://bit.ly/4uAvVU
- aion_tamat: @MatMew It's definitely a known issue and we're working to fix the problem.
- aion_ayase: @livvyaionsource Don't have info on this atm -- will let you know if I get it
- aion_ayase: @Khardusk Have you tried to restart the game client?
- aion_tamat: @tj_michaels simply put? Magic!
- aion_tamat: @Codex0 my head just exploded due to the awesomeness of that response.
- aion_tamat: @Codex0 such lies! I'm living in today ... you're living in tomorrow! :p
- aion_tamat: @Merlin1978 Is it better now? We've been working hard to fix the lag you guys have seen.
- aion_tamat: Working on a Community Address for tomorrow that should begin to address the issues you've communicated. Stay tuned!
- aion_ayase: [ENG]Telemachus is down for maintenance.
- aion_ayase: [ENG]Telemachus going down for maintenance to fix lag in 15 minutes. Estimated downtime is ~1 hour.
- aion_ayase: We're having some problems with our community_aion_uk@ncsoft.com mail -- if you mailed it lately please re-send to ayase@ncsoft.com
- aion_ayase: We're soon bringing Telemachus down for maintenance to fix the lag. I'll let you know when I have time specifics
- aion_ayase: @Koroem I'm hoping they'll get to it as soon as they can
- aion_ayase: Are the chat channels working on your sever, and are you over level 10?
- aion_ayase: @cansee - what level are you?
- aion_ayase: We do have reports on lag or odd behaviour on Telemachus -- will let you know once I know more
- aion_ayase: We appear to be having problems with Abyss Legion rank display on some of the servers ~ this is being looked into :)
- aion_ayase: @GLoveless85 Here's an example! http://bit.ly/wHKnC
- aion_ayase: @GLoveless85 You're missing our posts because of forum issues - threads don't bump up when we reply.
- aion_ayase: We had some problems with chat channels this morning - is it up and running again for EU players?
- aion_ayase: @GLoveless85 I'm afraid that's incorrect :) We are replying in the forums and we have forum moderators. ~
- aion_tamat: I'm definitely reading all of your messages. I may not always reply, but I'm passing your feedback and suggestions on. See you tomorrow!
- aion_tamat: Weekly Server Maintenance tonight. Servers coming down at 3am PDT - http://tinyurl.com/yhagc4s
- aion_tamat: Long overdue but take a look at "Level 50? Check!" - http://tinyurl.com/yks6cba
- aion_ayase: I know it took us a while to get this one up, but here we go... Level 50? Check! - http://bit.ly/x3Ywr
- aion_tamat: RT @aion_xaen ...You can now right click a name in the chat window and block them if for some reason you wish to not listen to them
- aion_tamat: RT@aion_ayase Repeat question from yesterday: Have any Triniel fortresses been capturable/vulnerable in the past 24 hours to your knowledge?
- aion_tamat: @MeatyLlamaStick ick. Double Mint Mochas sound horrible :(
- aion_tamat: Ready for another Weekly Web Roundup? Check it out! http://tinyurl.com/ylbf4fl
- aion_ayase: Guys, remember that we'd love to hear if you come across something awesome related to #Aion - mail me at community_aion_uk@ncsoft.com
- aion_tamat: If you're wondering who I am and why I'm not aion_liv -- I'd definitely encourage giving this a read [http://tinyurl.com/yjsfca3]!
- aion_xaen: Welcome to the team @aion_tamat !!
- aion_tamat: RT @aion_xaen And when NA servers are brought up whispers will be limited to lvl 5 and above.This is a short term fix. EU servers to follow.
- aion_ayase: @NadouChan np ^^
- aion_ayase: Brand New North American Community Manager Joins the Team! - http://bit.ly/ZSHn4
- aion_tamat: Thanks for the introduction @aion_ayase! Hello everyone :)
- aion_liv: um...thats actually http://twitter.com/lblazier. I know you guys will miss my typos!
- aion_liv: Please feel free to add my personal twitter: www.twitter.com/lblazier. I cant guarantee excitement but I'll try my best to be entertaining.
- aion_liv: Heads up everyone! We have a new member on our community team. A news post will be up shortly. He will be taking over my #Aion twitter.