Help please

[Kathia]

Ok so i keep getting the BSOD and to be fair its not fun

I have no idea what this means so if anyone can help it would be greatly appreciated

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8006758C6E
BCP3: 00000000B62001C4
BCP4: 000000000402010A
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini092608-03.dmp
C:\Users\admin\AppData\Local\Temp\WER-36890-0.sysdata.xml
C:\Users\admin\AppData\Local\Temp\WERB49A.tmp.vers ion.txt

[Killer 842]

WHat version of WIndows do you have? Have you scanned for virus?

[Kathia]

It's Windows Vista 64-bit Home Premium and no i dont think its a virus but the error report comes back saying its from the CPU

[Ecco]

It's probably overheating or one of your hardware isn't working well with your CPU or even memory leaks.

I don't know much about computers, but I usually get BSOD mostly because of overheating or using too much RAM from bad programs.

[Kathia]

Ahh oki thankyou iv now phoned the place i got it from and its being picked up tomorrow for repair <3

[Grobyc]

One of the reasons for blue screens is overheating. However, from my experiences, I used to get a ton of blue screens, sometimes even as soon as I finish booting up and I ended up just reformatting my hard drive twice and that seemed to have fixed it. Why twice? The first time still had blue screens so I decided to give it another shot and now I've only gotten maybe one or two over the past two years which is pretty average I think.

I wouldn't be surprised if they can't fix it though or if they resort to reformatting, just be prepared.

[Kathia]

Oh noes if they reformat i have to D/L Us version of WoW again ;_; darn i didnt back any up X.x

[Grobyc]

Originally Posted by Lady Odessa

Oh noes if they reformat i have to D/L Us version of WoW again ;_; darn i didnt back any up X.x

It's no guarantee that they'll reformat, it's just a possibility. Usually it's a pretty drastic measure and I doubt they'll do it without your permission.

[Kathia]

Originally Posted by Grobyc

It's no guarantee that they'll reformat, it's just a possibility. Usually it's a pretty drastic measure and I doubt they'll do it without your permission.

Hehehe its not too bad i only had WoW, WAR and some art on there no big loss

[NobleToad]

Check the event viewer from time to time - clear it. When you blue screen hints can be found in the viewer. But ya overheating - biggest cause - failing hard disk second, intermittent connections (card, ram) can also be fun to find. Doesn't hurt to peek under the hood once a year and note the amount of dust - and clean if needed. If you have pets, smoke - then once a week will help.