CrySystem.dll Crash, SOLUTION!!!

[Infinity]

Experiment:
By Turning all my graphics settings to lowest possible level I am able to do whatever I want, wherever I want and no crash due to CrySystem.dll Module. So now I am turning up all of the settings one at a time, to see when it starts to crash again in order to isolate the problem.

After each setting change I am applying it, then running around sanctuary, gliding when I can, talking to NPCs, Entering private stores and NPC stores, and getting sum cutscenes via quests.

(with everything at lowest possible levels it seriously looks like super nintendo and im rockin 300fps lol)

--------------------------

Changed Resolution:
800x600 to 1920x1080 wide...

No Crashes during Sanctuary Testing

-------------------------

Activated Full Screen Skill Effect
Activated Optimize Character Detail
Changed from 16bit to 32bit color

Still no crash during Sanctuary testing

-------------------------

Activated Weather
Activated Char LOD
Actived Glow Effect

Still no crash during Sanctuary Testing
Set Water Effect to High
Set Background to High

Still goin strong

-------------------------

Set Shadows to High
Set Terrain Range to Far

no problems

-------------------------

Set Object Range to High
Set Shadows Quality to High
Set Texture Detail to High

DING DING DING we mayyy have a winner....got insta-kicked with same reported issue
trying to narrow it down between the three

-------------------------

Ladies and Gentlemen we do have a WINNNER!!!!

Just set EVERYTHING back to lowest possible settings

then:

Set Object Range to High
Set Shadows Quality to High
Set Texture Detail to High

and Kicked seconds after with same problem.

It is one of these 3 things, or a combination of, doing more testing to narrow it down more. However in the meantime i suggest u set these to low and it should be ok (havn't got to Alias or Light Bloom yet). A simple temporary solution

-------------------------

Set Anti-Aliasing to x8
Set Light Bloom to Type 3

No Crash (Although Anti-Aliasing combined with Textures may cause slight problems)

Along with Everything else at maximum settings except:
Object Range
Shadows Quality
Texture Detail

so, it is most definitely one of these 3 things, I will now set them up one by one and see when it crashes.


--------------------------

Set Object Range to Far

No Crash

-------------------------

/ownd

Set Shadows Quality to High

No Crash

Set Texture Quality to High

CRASH!!!!

this is our culprit!!!!

-------------------------------

I am currently running all Graphics Settings at their highest possible settings except texture quality and am having ZERO CRASHES,

Running around in Akairos Village and Sanctuary, cutscenes, quests, vendors, everything. NO CRASH!!!

In Conclusion:

In order to fix or lower the occurrence of this problem,

1. Open System Menu (in game)
2. Click Options
3. Graphics Options
4. Set Texture Quality to LOW


*Also note that it is not necesary you always have these settings low, you can max all your settings outside of outposts/sanctuary, just make sure to lower those 2 settings when entering an outpost/sanctuary, especially sanctuary.

(It is not necesary that Anti-Aliasing be x0 and Textures be Low, you can have them higher and still have little to no crashes, I'm not sure how the problem works so it may vary from computer to computer, just make absolutely sure you never have Textures above Medium nor Anti-Aliasing at x8. On mine I am running Textures at Low/Medium and Anti-Aliasing at x4, no problems so far)

If this does not work for you, then findout what does using the same steps I did... it is definitely a Graphics Rendering Error involving the maintenance yesterday.

Even if this does not 100% eliminate the crashes for you, We can still safely say that Texture Quality is the major factor in crashing, so turn that down and crashes will significantly decrease.

The End!

p.s. If anyone else can please test this out for me so we can see if this is a common solution for everyone, or just me, again, this is the solution to fix the random crashes, especially around outposts/cities, due to a CrySystem.dll Module

p.p.s. Although I believe i have found a temporary solution... @NCSoft, please fix this, as I would very much hate to have to play Aion with mediocre textures on my Quad-SLI GTX 295, ty^^

Infinity

EDIT!!!:

I Uninstalled Aion, then upgraded to SP1 and SP2 for my Vista 64bit, then Reinstalled Aion from same source... 100% max settings, including textures/antialiasing, ZERO Crashes.

More Permanent Solution:

1. Uninstall NCSoft Launcher and Aion completely
2. Upgrade your windows to SP2
3. Reinstall Aion

Should Work.

To find what Service pack you have on your windows, just google it, it's easy to figure out.
Remember you have to install SP1 before SP2

[Thonatos]

How about running around in Pandemonium or the Elyos main city?

Hows that working for ya?

I can currently play pre-Pandemonium without any issues at all. Once in the city, I am a dead man, grey tiles and html load failure messages on venders etc... then crash..

[Angrod]

Let's hope it works cause im going crazy with these crashes
or maybe we need a fix for client
btw CrySystem.dll ftw
ill'try tonight with your solution

[Glitz]

Worked for me

[Angrod]

did u have this error?

module violation crysystem.dll at......?

[Xelene]

tried it at fort no d/c sofar
tried city an kabuum crysystem.dll popping up again
le sigh
giving up for today

[Thonatos]

This is my issue, I shall test tonight after work and update this post with results.


Continual Crashing : CrySystem.dll


Ok, first off this is my first beta event with Aion. I managed to play pretty much problem free for the first 10 levels(lag being the exception - for everyone). Now I am in Pandemonium and I crash within a few minutes of getting into the game.

All my crashes seem to have Fault Module Name CrySystem.dll

I am Googling the planet here...

Have done:
- Drive update and review
- Aion.bin rename followed by NCsoft file integrity checker
- Started new toons, problem free for the first couple of levels (only tested through lvl 3)


Any assistance is appreciated

Sometimes I can see the crash coming in the forms of the following:
- Grey Tiling Effect
- Vender or Quest Givers pop-ups have an HTML load failure message

Problem Event Name: APPCRASH
Application Name: aion.bin
Application Version: 1.9.724.1545
Application Timestamp: 4a693275
Fault Module Name: CrySystem.dll
Fault Module Version: 1.9.729.1562
Fault Module Timestamp: 4a706428
Exception Code: c0000005
Exception Offset: 00005180
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

------------------
System Information
------------------
Time of this report: 9/7/2009, 21:37:54
Machine name:
Operating System: Windows Vista? Ultimate (6.0, Build 6000) (6000.vista_gdr.090302-1506)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: m15x
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: Intel(R) Core(TM)2 Duo CPU T7800 @ 2.60GHz (2 CPUs), ~2.6GHz
Memory: 4094MB RAM
Page File: 3320MB used, 5020MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8800M GTX
Manufacturer: NVIDIA
Chip type: GeForce 8800M GTX
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_060C&SUBSYS_0770152D&REV_A2
Display Memory: 2289 MB
Dedicated Memory: 497 MB
Shared Memory: 1791 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver Version: 8.16.0011.8681 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 8/19/2009 13:35:00, 9544192 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-454C-11CF-7457-7B271DC2C535}

[Shaea]

I responded in that post so I'll repeat it here:

Install service pack 2 for Vista.

[Angrod]

i got it but is the same

[VampHexia]

Originally Posted by Shaea

I responded in that post so I'll repeat it here:

Install service pack 2 for Vista.

Second that. After installed SP 2 for Vista, I din face crash anymore. Settings all High/Far. AA x2.

[Ayase]

Interesting solution you have here. I've forwarded it to our tech people.

[Tiberius]

i have better solution, reinstalled windows and now i have windows 7 32bit and everything ok !

[Thonatos]

Originally Posted by Infinity

Experiment:

In Conclusion:

In order to fix this problem,

1. Open System Menu (in game)
2. Click Options
3. Graphics Options
4. Set Texture Quality to LOW
5. Set Anti-Aliasing to x0

My starting point was - auto detect w/no adjustments.

What I did that seemed to work:
1. Set Anti-Aliasing from x4 to x2
2. Set Texture to Med-Low from Med-High

With that I logged on during my lunch break for a whopping 20 minutes, checked a ton of venders, quests etc.. all INSIDE Pandemonium. No grey tiles, no html errors. Prior to these adjustments I would last 2 -3 minutes tops.

The moment I snuck Textures to Medium, I crashed within 20-30 seconds.

[Defallen]

Originally Posted by Tiberius

i have better solution, reinstalled windows and now i have windows 7 32bit and everything ok !

Just had this issue on Win7 64bit for the first time, 10 minutes ago.

Could be my GPU overheated because I haven't stop playing since the 3rd maintenance. Saw the temp of GPU hike up to 78 celcius the moment i crashes. Will try to adjust the fan speed and try again.

HD4870x2 anyways.

[Charmille]

Time to test the infinity way.