Help Ayase! All my friends are crying to quit the game because 1 of our friend had been perm banned for being related to RMT!

The friend who was banned is our real life friend and we are very sure that he is not related to RMT. Now all of my friend wants to quit... I really like the game and can understand it could be too much for a new team to handle the probably thousand of tickets sent in each day but wrongfully banning of legit players is totally unacceptable.

I am trying to convince the rest of my friends to stay, I even tried to convince the banned guy to come back with a new account but the same question always come back to me which got me stuck. 'What if after putting more effort and time into the game and I get banned for no reason?' Ayase can you please teach me how to over come this question?