Am I Ready for HeadStart: FAQ

[buffinita]

Ok people I am going to try and make this simple and complete for all of you because i am sick of seeing these threads and we still have 3 days till preselection.


1) When & What Are PreSelection and Head Start

Sept 18 you can log into the game and create 2 characters; name them and make them look nice; you can not play them
Sept 20 you can begin to level any character you want
Sept 22 (NA launch day) NA people will receive any special gifts that are due (i.e. preorder/collectors) and you will be required to add your retail box key (non digital purchases only).
Sept 25 (EU launch day) EU people will receive any special gifts that are due (i.e. preorder/collectors) and you will be required to add your retail box key (non digital purchases only).

2) How Do I Know If I Am Ready For These Events

simple:

go to Home | Aion™ Fantasy MMORPG
at the top press "My Account"
sign in with you NCsoft master account
press "game accounts"
press AION

you will now be looking at this screen



1) Account type must say STANDARD OR PRE-ORDER

2) Must say YES! YOU ARE READY

3) Displays keys currently applied to your account

**********************************************
1) I ordered CE but my account type says "standard"

please read


and then refer to point 3 on the picture above


2) my account says preorder

If you ordered from any other source than NCsoft/Steam you will only have a preorder account. This is because you do not have a retail key yet. When you pick up your box (or receive your retail key via e-mail) on the 22nd; 25th if EU; there will be a retail key inside. You must apply this key on the 22nd, 25th if EU, or you will not be able to play past that date until the key is applied.

3) what about billing

when you enter in the retail key you will need to set up some subscription either time card / credit card/ paypal . Once you do you will receive your 30 free days



notice I will not begin to be billed until oct 29 (37 days after NA official release date)

*************

If you need help please feel free reply; please follow these rules:

1) be very specific about what you bought and where you bought it from
a) I purchased Standard Edition from [insert store name]
b) I purchased Collectors Edition from [insert store name]

2) be specific about what screen you are looking at and what piece of information you are referring to
a) at the account management screen on ncsoft.com
b) on the account management page my account say "xxxxxxx"

3) we dont need to know your account information NO LOG IN IDS

[Luminaire9]

I approve, and if I approve, it will be stickied!

[Fairy Green]

Nicely done.

[Lerxst of Syrinx]

Mine has this:



Notice the "Collector"!

[Malignment]

This doesn't answer my question :P

My account says "Collector" - not pre-order, or standard... I ordered through Direct2Drive....

So, my question is... will I be able to do headstart??!

[buffinita]

Originally Posted by Lerxst of Syrinx

Mine has this:



Notice the "Collector"!

yes; but didnt you preorder the collectors; that magically receive another for playing that other game??? either way you are all set

Originally Posted by Malignment

This doesn't answer my question :P

My account says "Collector" - not pre-order, or standard... I ordered through Direct2Drive....

So, my question is... will I be able to do headstart??!

in the first pic please refer to point 3; if the keys applied say anything other than beta access you are ok to play

[Zhoul Valaz]

Nice one.

There's just one thing I'd like to know though. If the game will be launched on the 25th in Europe, will Europeans be able to play with the "Pre-order" account type until then? Because you said: "You must apply this key on the 22nd or you will not be able to play until the key is applied."

Just wondering.

[buffinita]

for EU players they must apply the key on the 25th (the day of official live release for eu servers)

[Lerxst of Syrinx]

Originally Posted by buffinita

yes; but didnt you preorder the collectors; that magically receive another for playing that other game??? either way you are all set



in the first pic please refer to point 3; if the keys applied say anything other than beta access you are ok to play

I know, but I just HAD to show it.

I would have to agree, though; If you have anything other than "Beta" access then you should be good to go for the early access.

[Namix]

types of account and what u get =

Beta = NO ACCESS TO ANYTHING
PRE ORDER = ACCESS TO PRE SELECT AND HEADSTART ONLY
COLLECTORS = ACCESS TO PRE SELECT AND HEADSTART AND 30 DAYS FREE PLAY
STANDARD = ACCESS TO PRE SELECT AND HEADSTART AND 30 DAYS FREE PLAY

[Malignment]

gracias sir, you have lowered my heartbeat by 20.

[buffinita]

there is a "thank" button at the bottom of the post (next to quote)

please press it (my epeen demands it )

[Audioadrenaline]

Originally Posted by Malignment

This doesn't answer my question :P

My account says "Collector" - not pre-order, or standard... I ordered through Direct2Drive....

So, my question is... will I be able to do headstart??!

Funny I ordered two copies through D2D both copies say Account Type Standard and show a collectors code at the bottom.

Take a look at the page again for Aion, does it have the same Green Yes as the other screen shots?

[Namix]

if it is demanded then i shall :P

[Athenian-Aion]

What's the "perk" on your account keys?