Banned for Multiboxing (Any suggestions?)

[Skafte]

The stupidity in this thread is amazing. I have no hope left for the human race.

To the OP, best of luck.

[Moheeheeko]

"Im not using steriods to win this race, i have biometric implants that double the strength in my legs. pfft, steriods, drugs are illegal brah, this is hardware!"

[Victis_]

Originally Posted by dek

Again, I didn't use any software I use only hardware.

KVM is for when you want to do something on just one machine. Multicaster is for sending the info to all of the machines.

I use equipment from here: MMORPG and Multiboxing Products from Vetra, for enhancing your on-line gaming experience

So you can get the same job done with hardware, or software, but with the same end result, do you see the flaws in your logic? You are basing your argument of a technicality, and that **** will get you nowhere.

May I recommend a game a little closer to your playstyle? Perhaps a RTS?

[Kyleah]

Originally Posted by dek

Two days ago I was banned for multiboxing (I play 9 sorcs, 1 chanter and 1 templar). I painstaking leveled them up to 30+ (no group xp bonus so its one heck of a grind)....

Below is the email thread:


Thank you for your support request. Our response is included below. If you have other questions, please reply to this e-mail with your questions between the green lines.


**** Please enter your reply *below* this line ****

**** Please enter your reply *above* this line ****

To avoid e-mail delays, you can click this link to update your question using our support site.

Subject
Blocked game accounts

Discussion Thread
Response (GM Finn) 10/23/2009 04:53 PM
Hello,

The character failed repeated verification attempts and was also verified exhibiting behavior only possible through the use of a 3rd party program. We were also able to verify consistent participation with other characters also having failed the repeated verification process.

The Support Team will not provide specific information regarding the methods used to verify bot usage. Providing this information would allow bot users the means to develop methods to circumvent the verification checks. However, we are confident in the evidence obtained in respect to this incident.

Please note that even if you happened to have been at the computer at the time you were disconnected or happened to be offline when the account was closed does not indicate that this is when the verification process took place or that a bot program was not used. In most cases, the verification process occurred hours and possibly days before the account was closed.
To eliminate the possibility of account closures based on inconclusive information, the Support Team takes this extra time to ensure to the highest degree possible that the account repeatedly failed the verification tests.

We have taken into consideration hardware such as the G15 or Nostromo or extensive in-game macros however this is not the case with this account. Very simply put the actions committed on this account are not achievable by anything other then a "bot" program.

We have reviewed your case on appeal and the account will remain permanently closed. Emailing us and calling our tech or billing departments is not going to change this decision. All future inquiries regarding this incident will be closed without further correspondence.

Regards,
GM Finn
Customer (XXXXXX) 10/22/2009 05:13 PM
:

What about this part (the huge bolded part) of their response that everyone seems to be overlooking? Okay so the OP MB's with no third party software and is at the computer controlling all 9 sorcerers at the same time yet he can't respond to them when asked to verify that he is not a bot?

I have seen copies of emails others have receieved regarding the use of third party software etc... this email in no way matches those and is much more lengthy and appears directed solely to the OP - it does not appear to be the standard automated "we don't allow 3rd party software" response. It was even stated:

"We have reviewed your case on appeal and the account will remain permanently closed. Emailing us and calling our tech or billing departments is not going to change this decision. All future inquiries regarding this incident will be closed without further correspondence."

which is in direct relation to his request for review. It seems to me that there is more going on here than stated by the OP. If you remember on the "mass wrongful bannings" threads many people got their accounts back in light of using third party software and were handed a warning. Due to this I am lead to believe that they did their research on the OP and he was in fact in the wrong... Just my opinion.

[Bigby Wolf]

Originally Posted by Eadwyn

I don't really know anything about the keyboard hardware that is being used to really say if this is in violation of the ToS or not.

Does the KVM hardware need to have any software installed on the pcs or does it purely just send output commands to each pc through one keyboard completely from the device itself?

If it uses any sort of software that would be in violation of the ToS under 3rd party applications; however if it is purely hardware then this should not be in violation.

This^^^

Any third party implications is violation of TOS. Also if you read the TOS they reserve the right to ban you outright for whatever thought crosses their mind. You may think its unfair, but you hit "I Accept" GL With the Lawsuit. Im sorry you're out the money because I know times are hard, but I dont hold pity for you because you were skirting leveling like the rest of us, to mass lvl accounts. I've never considered MB to be on the straight and narrow.
=BigbyWolf=

[Aviyur]

I guess it seems NC do not like Multiboxing. Though they should probably add it to their TOS

[Vironica]

Originally Posted by Aviyur

I guess it seems NC do not like Multiboxing. Though they should probably add it to their TOS

MB'ing is fine as long as you have the seperate clients all open in windows on your screen and your moving your mouse from one screen to the next clicking abilities. Thats fine.

Using software/hardware to have one mouse click/keyboard click produce massive effects through all the toons at once is what they do not allow.

Doing it the old fashioned way by having a second toon healer on auto follow and flipping to that screen to heal and otherwise playing the main toon is all well and fine.

[Broloc]

lol the amount of IDIOTS replying is utterly amazing hahaha, the ignorance is much funnier than expected.

As someone who has multiboxed before (never that many toons tho) it's funny how people have NO IDEA WHATSOEVER how ez it is to do with the proper HARDWARE (not software)... Unless the TOS or EULA changes (meaning that they start banning based on Hardware advantages like a keyboard WIRELESS KEYBOARD or 40 button mouse), then this is clearly not a bannable offense.


About the guy bolding the "no response" part: Lol if you have 9-10 toons do you in all honesty believe that he also has 9 little aion screens on his monitor? All of the "followers" are alt+tabbed while you use a single toon, so there is no way of knowing if you're being messaged on one of those other toons unless you alttab repeatedly.


I do find it quite amusing how NCSoft is banning legitmate players but still don't ban the level 45 in my server named DfjdhDsd that kills level 40 mobs 24/7 in heiron.

[Vironica]

Originally Posted by Broloc

About the guy bolding the "no response" part: Lol if you have 9-10 toons do you in all honesty believe that he also has 9 little aion screens on his monitor? All of the "followers" are alt+tabbed while you use a single toon, so there is no way of knowing if you're being messaged on one of those other toons unless you alttab repeatedly.

evidence that he was indeed using something other than a pc and game clients if toons can cast spells without ever having the client unminimized all while a gm is watching and spamming 'hello'. Software, hardware, a flux capacitor, or a rewired nintendo robot...he was using more than a standard pc and game client to perform his actions.

their stance is pretty clear. multibox the old fashioned way or dont multibox.

[zuliox]

People are funny.

This is simply amazing.

You were banned and rightfully so.

Anyone that thinks he did nothing wrong are simply retarded.
Even in the "in defense" posts are defending with bot infomation kinda funny.

Nothing personal but I'm glad you were banned and I hope they seek out more people that try to do the same thing.

I do not know why it is so hard to just legitamately play one character. lol
cloning is botting wake up

And for all you youngins out there the term multibox came from a long time ago where you actually had multiple computers "multi" with separate keyboard, mouse and monitor and you physically controlled each "box"
That is multiboxing

[Kyleah]

Originally Posted by Vironica

evidence that he was indeed using something other than a pc and game clients if toons can cast spells without ever having the client unminimized all while a gm is watching and spamming 'hello'. Software, hardware, a flux capacitor, or a rewired nintendo robot...he was using more than a standard pc and game client to perform his actions.

their stance is pretty clear. multibox the old fashioned way or dont multibox.

^Exactly.

Let us take this word apart -

multi: a combining form meaning “many,” “much,” “multiple,” “many times,” “more than one,” “more than two,” “composed of many like parts,” “in many respects,” used in the formation of compound words: multiply; multivitamin.

box: any enclosing, protective case or housing, sometimes including its contents: a gear box; a fire-alarm box. - In this case it refers to a computer "box"

So if you take this for what it is then it would be using many computers to control many different toons, which is how it was originally done... when you take away the multi aspect of it it becomes ... botting. If you are only using one computer and one keyboard (a keyboard which is considered hardware but takes software to run - I am sure upon hooking up your keyboard you had to install it via a cd) and you are controlling only one toon with all other screens minimized but being controlled by a program tied to your keyboard, then technically one toon is valid and the other 8 are bots.

[Tamat]

We've taken a second look at this particular case and have found the suspected use of 3rd party software to be an absolute. Without breaching confidentiality or giving away any secrets, our GMs personally monitored these accounts and we've spent a great deal of time since then determining that these accounts were not banned in error.
__________________
Soar Safely,
Tamat ~ Andrew Beegle
Community Manager

[Knite]

Sounds like a case closed to me.

If you (anyone in this thread) feels as if they've been wrongly banned, please plead your case with NCsoft support and they will make sure to look into it. We've already seen people have their accounts restored to them, so we know they're doing what they can.

/thread