Banned

Aren · 11-01-2009, 07:51 PM

Mine and my wife's account both got banned. I have yet to know why, we dont run any 3rd party programs, we haven't bought gold, in fact we block gold spammers every time we see them pop up in chat, and we haven't swore or said anything offensive to anyone in game, in fact we keep pretty much to ourselfs. The only thing that has changed is we got her an account to play, once we got her account it was maybe 3 - 4 days and now today we are both banned. We both play at home on seperate computers, computers that are networked, I dont know if that has something to do with it or what, but as far as I know neither one of us has done anything wrong to even deserve a suspension... we both enjoy the game, this is my wife's first MMO other then runescap lol. Anyway I guess I'll have to try and get ahold of NC some how, seems like a pain in the butt unfortunatly, and hopin that whatever is going on can be straightened out.

tonhylozoist · 11-01-2009, 07:56 PM

Definitely contact them asap, they've been known to make mistakes. Supposedly other people's autohuntingreport's can give you trouble, but they're supposed to investigate before banning, so again it's probably some unfortunately mistake.

DNR · 11-01-2009, 07:57 PM

i dont think they care if you swear in game... in fact why have a profanity filter if your going to ban people for swearing?? they wouldn't... plus i swear in almost every sentence without even realizing it..

best option is to email NCsoft or call them dude... GL with getting your accounts back.

Aren · 11-01-2009, 08:06 PM

Yea I sent them an e-mail... just got the generic auto response,

I'm just sittin here bored on my day off lol, guess I can get up off my arse and do some work around the house. Actually one quick question about it, any clue how long it takes them to get back to you on these sorta things?

tonhylozoist · 11-01-2009, 08:14 PM

People who've been banned usually get it sorted out between 9 and 72 hours. I imagine it being a Sunday it'll probably at least be until tomorrow, unfortunately, before you get a response. Usually if its a mistake you get unbanned pretty quickly at least.

One2One · 11-01-2009, 08:16 PM

111111111111111111111111

Aren · 11-01-2009, 08:20 PM

Lame, what a waste of money if they dont retract the banning. Ah wellz I guess, if thats the case guess I'll just have to move on, good game though, I enjoy playing it. Really didn't do anything wrong though, neither one of us did, so hopefully its just a mistake, guess we'll find out shortly. Thanks for the info there guys.

Calelith · 11-01-2009, 08:25 PM

Wow we are seeing more and more of these.

Hope you fix it soon,

Am i the only one losing faith with Ncsoft with every one of these threads?

DNR · 11-01-2009, 09:13 PM

all MMOs trying to get rid of botting will have issues like this, its all a matter of trial and error.
losing faith or having a cry at NCsoft is stupid, they are trying to do the right thing but occasionally an innocent will get hurt by it, but they just need to contact support and i have full faith in NCsoft sorting through the trash to find legitimate cases where people have been accidentally banned for incorrect reasons.

Music · 11-01-2009, 09:23 PM

Quote:

Originally Posted by DNR

... losing faith or having a cry at NCsoft is stupid, they are trying to do the right thing but occasionally an innocent will get hurt by it...

...You don't know how many innocents have been "occasionally" banned have you? There are more innocents banned than botters.

Aren · 11-01-2009, 10:03 PM

Yup, first time being banned on any of the MMOS I've ever played, and this seriously sux... lol. So since I have some down time once again, (Sundays are really slow days for me) I think I'm going to look into some other games anyway, I'll wait to buy one though until I find out what NC is going to do. The one thing that is driving me up the wall about this is I have really no clue as to why I'm banned, If I knew why I dont think it would be as bad, because then at least I wouldn't be thinkin about it so much lol, and normally from games I've played in the past the ban-wand is not waved so freely that so many innocents get banned. I've been going through the forums and I have found there have been quit a few of these, some of them like Multi-boxing I dont agree with people being able to do it, but lets not open that subject

there has been plenty of those posts as well.

Arazel · 11-01-2009, 10:06 PM

Quote:

Originally Posted by Music

...You don't know how many innocents have been "occasionally" banned have you? There are more innocents banned than botters.

Back up your figures. Where is the data saying/showing more innocents banned then bots?

Aren · 11-01-2009, 10:08 PM

Quote:

Originally Posted by Arazel

Back up your figures. Where is the data saying/showing more innocents banned then bots?

I could make some figures up

lol j/k

Alizandro · 11-01-2009, 10:09 PM

lies, you bought gold

did posting that you got banned make you feel better?

Aren · 11-01-2009, 10:13 PM

Quote:

Originally Posted by Alizandro

lies, you bought gold

did posting that you got banned make you feel better?

No seriously I did not buy any... in fact I find the gold spammers annoying, and why would I have to buy gold? My highest lvl char is 18 templar, next lvl is a 15 almost 16 sorcer. Meh no, didn't buy gold, no reason to. In fact I found it pretty easy to make gold on this game, I just simply kill things and they drop the grey garbage stuff and just keep collecting it and then turn around and vendor it. It seemed to add up pretty quick.

11-01-2009, 07:51 PM	#1 (permalink)
Aren Daeva Join Date: Nov 2009 Thanks: 0 Thanked 0 Times in 0 Posts Race: Undecided Server: Fregion	Banned Mine and my wife's account both got banned. I have yet to know why, we dont run any 3rd party programs, we haven't bought gold, in fact we block gold spammers every time we see them pop up in chat, and we haven't swore or said anything offensive to anyone in game, in fact we keep pretty much to ourselfs. The only thing that has changed is we got her an account to play, once we got her account it was maybe 3 - 4 days and now today we are both banned. We both play at home on seperate computers, computers that are networked, I dont know if that has something to do with it or what, but as far as I know neither one of us has done anything wrong to even deserve a suspension... we both enjoy the game, this is my wife's first MMO other then runescap lol. Anyway I guess I'll have to try and get ahold of NC some how, seems like a pain in the butt unfortunatly, and hopin that whatever is going on can be straightened out.

11-01-2009, 08:16 PM	#6 (permalink)
One2One Officer Join Date: Aug 2009 Location: 111111111111111111111111 Thanks: 1 Thanked 4 Times in 4 Posts Character: http://www.aionsource.com/forum/111111111111111111111111 Legion: 111111111111111111111111 Race: Undecided Server: Undecided	111111111111111111111111 __________________ 111111111111111111111111 Last edited by One2One; 11-15-2009 at 12:59 AM..

11-01-2009, 08:25 PM	#8 (permalink)
Calelith General Join Date: Jul 2009 Location: England Thanks: 6 Thanked 2 Times in 2 Posts Character: Rafen Class: Templar Race: Elyos Server: Spatalos	Wow we are seeing more and more of these. Hope you fix it soon, Am i the only one losing faith with Ncsoft with every one of these threads? __________________ xxxR.I.P betsy my first 360xxx

11-01-2009, 10:09 PM	#14 (permalink)
Alizandro General Join Date: Aug 2009 Location: Las Vegas Thanks: 4 Thanked 9 Times in 8 Posts Character: I have many. Class: Templar Legion: I fly solo. Race: Asmodians Server: Triniel	lies, you bought gold did posting that you got banned make you feel better? __________________

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11-01-2009, 07:56 PM	#2 (permalink)
tonhylozoist Daeva Join Date: Sep 2009 Thanks: 0 Thanked 0 Times in 0 Posts Race: Asmodians Server: Vaizel	Definitely contact them asap, they've been known to make mistakes. Supposedly other people's autohuntingreport's can give you trouble, but they're supposed to investigate before banning, so again it's probably some unfortunately mistake.

11-01-2009, 07:57 PM	#3 (permalink)
DNR Officer Join Date: Aug 2009 Thanks: 0 Thanked 1 Time in 1 Post Character: Sestar Class: Cleric Legion: rancore Race: Asmodians Server: Nezekan	i dont think they care if you swear in game... in fact why have a profanity filter if your going to ban people for swearing?? they wouldn't... plus i swear in almost every sentence without even realizing it.. best option is to email NCsoft or call them dude... GL with getting your accounts back.

11-01-2009, 08:06 PM	#4 (permalink)
Aren Daeva Join Date: Nov 2009 Thanks: 0 Thanked 0 Times in 0 Posts Race: Undecided Server: Fregion	Yea I sent them an e-mail... just got the generic auto response, I'm just sittin here bored on my day off lol, guess I can get up off my arse and do some work around the house. Actually one quick question about it, any clue how long it takes them to get back to you on these sorta things?

11-01-2009, 08:14 PM	#5 (permalink)
tonhylozoist Daeva Join Date: Sep 2009 Thanks: 0 Thanked 0 Times in 0 Posts Race: Asmodians Server: Vaizel	People who've been banned usually get it sorted out between 9 and 72 hours. I imagine it being a Sunday it'll probably at least be until tomorrow, unfortunately, before you get a response. Usually if its a mistake you get unbanned pretty quickly at least.

11-01-2009, 08:20 PM	#7 (permalink)
Aren Daeva Join Date: Nov 2009 Thanks: 0 Thanked 0 Times in 0 Posts Race: Undecided Server: Fregion	Lame, what a waste of money if they dont retract the banning. Ah wellz I guess, if thats the case guess I'll just have to move on, good game though, I enjoy playing it. Really didn't do anything wrong though, neither one of us did, so hopefully its just a mistake, guess we'll find out shortly. Thanks for the info there guys.

11-01-2009, 09:13 PM	#9 (permalink)
DNR Officer Join Date: Aug 2009 Thanks: 0 Thanked 1 Time in 1 Post Character: Sestar Class: Cleric Legion: rancore Race: Asmodians Server: Nezekan	all MMOs trying to get rid of botting will have issues like this, its all a matter of trial and error. losing faith or having a cry at NCsoft is stupid, they are trying to do the right thing but occasionally an innocent will get hurt by it, but they just need to contact support and i have full faith in NCsoft sorting through the trash to find legitimate cases where people have been accidentally banned for incorrect reasons.

11-01-2009, 10:03 PM	#11 (permalink)
Aren Daeva Join Date: Nov 2009 Thanks: 0 Thanked 0 Times in 0 Posts Race: Undecided Server: Fregion	Yup, first time being banned on any of the MMOS I've ever played, and this seriously sux... lol. So since I have some down time once again, (Sundays are really slow days for me) I think I'm going to look into some other games anyway, I'll wait to buy one though until I find out what NC is going to do. The one thing that is driving me up the wall about this is I have really no clue as to why I'm banned, If I knew why I dont think it would be as bad, because then at least I wouldn't be thinkin about it so much lol, and normally from games I've played in the past the ban-wand is not waved so freely that so many innocents get banned. I've been going through the forums and I have found there have been quit a few of these, some of them like Multi-boxing I dont agree with people being able to do it, but lets not open that subject there has been plenty of those posts as well.

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