I'm sorry for the late reply (again), we're currently in Beta preparations and the frequency to reply to either forums or mails is depending on the workload we have. We might back off at the end of the month to fully concentrate on the Beta and testing out the various possibilties the game has to offer. Until then we are trying to collect every question and answer and prepare an FAQ for you.
One thing I'm curious now with this 'can buy the gold package with ingame currency'. This sounds funny, but am I still able to pay 'the old way' e.g. paysafe, creditcard etc ?
Hmm, I think the "can buy only ingame" thing is a bit misleading.
Not sure if you know how charging your account with premium currency works but basically it is simple (this is an example, not the actual result):
You buy let's say 1000 units of premium currency with paysafe, paypal, credit card, phone, sms, whatever. Those 1000 units will be charged on your account. You are now able to either buy a gold pack or ingame items like a 10 pack of dyes. As soon as you purchase them, the amount of the price will get drained from your 1000 units pool.
In Wizard101 we have a dual system with the Wizard club (membership) running next to the itemshop and being a bit independant from the premium currency. You buy it directly with the desired payment method.
How it looks like in the end, I cannot predict but both methods has its advantages and disadvantages.
The plan so far and as I overheard my team mates, it will be purchased with charged premium currency and not like the Wizard101 method.
So unfortunately it won't be the old way.
It would help very much, if you could post an updated FAQ on your website. Here in this (and other) threads are tons of usefull information and difficult to access/find.
. Just takes some time in between to get everything done as we are all pretty busy with the Beta and also the final chanegover.
Are there gonna be greek, italian and spanish servers?
It might be that we will setup new servers for other languages in the future. But for now and until 3.0 we will stay with UK, France and Germany.
Setting up new servers require client and game translations. And with the amount of words the game possesses (and compared to other games we have, Aion is really huge), it takes some time for translations.
Just make 1 server for all nonenglish speaking people and call it Derpmachlos
Herpalos sounds better. I need to request a new NPC with that name plus his brother Derpalos... that would be awesome...
Oh, and I just wonder if GameForge also bought the hack detection that NcSoft developed some months ago. Players that have been playing at that time might have noticed the ban wave for North American servers. Players on european server were unaffected on that ban wave, NcSoft only used the tool on NA players.
It is an own programmed tool? I need to ask around because that's new to me.
The only info about hack detection was about Gameguard (which horribly failed in the end). And just mentioning Gameguard makes my eyes twitching. So yeah, I will ask around because this made me curious as well.
That ofc makes me wonder what GF will do? Will you keep letting people solo raidbosses using exploits like NcSoft did, or do you have any plans to take care of those people?
We have to take a look at the exploits you mentioned. By far we don't know everything yet and have to gather information as well about those. Depending on the exploit and the abuse, we will take actions accordingly.
After all this is a serious problem with your business model. Why would people buy a gold account for EUR 10 if they can buy a cheating tool for $5 and solo all bosses on the free account - and get the same rewards as if they played legit on an gold account?
Because you will risk your account to be suspended permanelty for $5. An expensive ban in my eyes.
Will we get an international server, i am personally from Germany and would like to play with me peeps from UK with an acceptable ping? Oh and maybe any informations on an free server/name change for people that got put on a different server due to nc merging servers would be nice.
What you mean by "international server"?
We don't mind if you want to play on the UK server as a German. All the servers are located in Germany so the latency/ping should be not a problem.
No info about the free server transfers and the resulting problems in the past. We are taking the game as is, means we won't solve the problems for now. And I emphasize "for now". We might come up with something to solve the problem in the future.
Can we please get a way to claim the preorder/collectors editon items after the f2p change.
I will forward it to our technical part of the team and let's see what they will say.
Also you should consider annoucing how we gonna be able to get the veteran acc after the game goes f2p cous you are loosing a bit of money on people that just buy the game from nc soft and a subscription to get the vet acc.
It will be announced. No worries.
How will the change work, will we have to download the whole client again or will we get a small patch changing ip's for the servers? Becouse i am on DSL light and that would mean downloading for about 68 hours straight for me.
Hmm how to tell you without spoilering too much? *scratch*
Well as you know, we will have a Closed Beta in a few weeks and will offer to pre-download the final client and get it patched. The client itself will most likely be available for beta usage and future changeover uses (it will be patched accordingly). A news and how-to will be published soon enough.
I already asked about the exitsing clients because... well, I cba to download 20 gigs of client with my wonderful DSL connection either and I got a retail box.
So yeah, no answer on that one yet but I am going to harrass someone on Monday again.
Edit: Also for the ones lurking on both, AS and official forums, I hate the official forums for giving me random white screens so I apologize in here for not replying there that frequent as I want to do. It is freaking me out still...
Edit 2: ingame currency corrected, it is premium currency. My bad, I was tired
This post has been edited by CMBlackVelvet: 15 January 2012 - 06:00 PM