As quoted from the link I posted above:
AION coins not received: If you charged coins via Moneybookers, the issue is known. Moneybookers are having issues right now. Please contact Moneybookers in this case for now as the problem is on their side at the moment. I have no reports about other payment methods so far but if you have problems and report it, please mention your payment method as well.
Sorry if it didn't stick out enough for you to see.