[Nobody]

Beertime, on 02 March 2012 - 08:43 AM, said:

Still no asnwer about the payed gold coins that never got added to the account? Its 48 hours now from the time i bought the Aion coins and got the confirmation email.

As quoted from the link I posted above:

Quote

Payment issues

AION coins not received: If you charged coins via Moneybookers, the issue is known. Moneybookers are having issues right now. Please contact Moneybookers in this case for now as the problem is on their side at the moment. I have no reports about other payment methods so far but if you have problems and report it, please mention your payment method as well.

Sorry if it didn't stick out enough for you to see.

[ashtonrck20]

i wanted to play this game coz i heard its free to play now. but im a noob so i downloaded the free trial. did i download the right one? or is there a different way of downloading the free to play? pls help a noobie like me

[Nobody]

ashtonrck20, on 03 March 2012 - 12:46 PM, said:

i wanted to play this game coz i heard its free to play now. but im a noob so i downloaded the free trial. did i download the right one? or is there a different way of downloading the free to play? pls help a noobie like me

http://www.aionfreet...ebsite/download

[Tiru]

Gameforge is the greatest joke on earth. Its awesome. Didnt i say that they will be even worse than ncsoft? When ppl fanboyed them. Its hillarious. You cant change your chars in the shop when u have 2 chars with the same name on 1 account (f.e. on different servers).

Since 4 days no updates nothing. It looks like they care even less than ncsoft. Didnt get your coins? Write a ticket and buy from new, so u pay twice and have to wait weeks for an answer on your ticket. You didnt get your ncsoft gametime converted to coins? Np! Buy coins and wait for your ticket answer to get the coins that u deserved.
Not gonna loose any word about this pice of joke called "Forum" that they put up.

I didnt think that a company can be worse than funcom with AoC but this nyerk is absolutely a failtrain.

Btw: Customerfriendly lesson one: If some1 has a problem that u KNOW about (i.e. not getting gold packs but loosing coins) dont nyerk around with ur stupid automatic answers and give the ppl their stuff.

Lesson two: Its important how u behave after a release. And they behave like the greatest morons on earth. I so hate publishers from germany (yes my own country). Lazy ignorant - and only profit oriented. Dumbasses. Destroying this game in 2 weeks. Even NCsoft west needed 2,5 years.

[Sulli]

naively expected an improvement from NCSoft.... what was i thinking? GF has provided me more headache in two days than NCSoft did in two years. it feels like this entire deal was made in a rush and GF had absolutely no time to prepare for the launch of the game. one of the moderators is also getting on my nerves, can't stand unprofessional people who are meant to provide the customers with service. all of this just sucks. they're doing the best they can to drive their customers away.

[Wolfen]

When i said all those things at the "free to play" announce date people called me hater and pessimistic, but now it turns out that actually i was optimistic, i mean, we can't even have an half "secure" site, wth.

[Tiru]

I wasnt fanboying.... i knew that something will go wrong.. but that its gonna be like this.. lol no...

[balvin]

I have read these forums GF forums both beta and main also on facebook and i have to say GF seem like a joke and yes it is all rushed etc. I pesamistically give them a month to sort everything out like getting the site secure, main forums working and all account related issues sorted, If they cant achieve this in that time frame i can see the game dying very fast which is a great shame as it is such a good game.

I do feel they should be informing the player and customer base a lot more on daily really in this transitional period if nothing more but to at least seem like they care and are trying to resolve the issues.

I for one will not use thier shop at this time because of it being unsecure and would tell this to anyone wishing to purchase anything from them till this is resolved.

On the moderator issue i have to agree they seem very unprofessional in a lot of cases and it feels like they think the player base is either stupid or just think it is a joke.

[Bellando]

Aloha


Well so far my account has been transferred fine..validation mail works good too...gold packs purchased with the coins i got from the shop transferred too the mail straight away too so yeh i can hear u think what are u here for

Mm well i got the things from my vet reward like epxand warehouse that dont work anymore ..iam kinda wondering indeed about the website too no security. My other question too when u still have the aion magazine is there a way to add those items or just cancel my sub on it completly. Atm u get a tiny bit of news but so far it feels more like a complete hold off on any news.

I know things are beeing done well i hope they are so hope just to see a regular update even if its just so we know ur still there

[au-]

[quote name='balvin' timestamp='1331000044' post='2732022']On the moderator issue i have to agree they seem very unprofessional in a lot of cases and it feels like they think the player base is either stupid or just think it is a joke.
[/quote]

The only really inexcusable thing I've seen from GF so far is their moderators using Comic Sans.

[url=http://www.bancomicsans.com/]Ban Comic Sans![/url]

[Shadowsword8]

[quote name='Tiru' timestamp='1330968233' post='2731860']
Gameforge is the greatest joke on earth. Its awesome. Didnt i say that they will be even worse than ncsoft? When ppl fanboyed them. Its hillarious. You cant change your chars in the shop when u have 2 chars with the same name on 1 account (f.e. on different servers)... [/quote]

The vast majority of players have no issue, or only very minor ones (like having "unknownitem" instead of EXP notifications), and the daily lag at peak hours I had with NCWest since nearly a year is gone. That by itself is already enough to put GF above NCWest.

[Edgeliver]

It's sad, that people having problems. But GF sort them out, it just takes time, be patient.

From my point of view (no problems at all) I can just say it's really cool. I didn't spent one € and got gold-status for 6 months and really enjoining it. If you level up a toon you'll have even more fun. Everything is so populated lately. Ok Baluera is still lacking some people but they will be there eventually.

As for the perfomance, the laggs around 19-22 o'clock are gone but the ping is a bit higher (30 in populated zones, 20 empty ones).

[No,you.]

[quote name='Shadowsword8' timestamp='1331048287' post='2732205']
The vast majority of players have no issue, or only very minor ones (like having "unknownitem" instead of EXP notifications), and the daily lag at peak hours I had with NCWest since nearly a year is gone. That by itself is already enough to put GF above NCWest.
[/quote]


Oooohhh just wait for the accounts hack since GF uses absolutly no security on their forums and we all have the same IG / forum logs.

It will just be like in every other GF games : 4534635567 empty accounts

[Wolfen]

[quote name='Nobody' timestamp='1330556266' post='2730103']
[*] [b][color="#FFFF00"]The website doesn't look secure. Should I login to it?[/color][/b] The answer at the moment appears to be that the website is not secure, so don't login to it. If you must login on the website, then make sure you're on a private network so that the chance of another person potentially getting your information is minimized. We have communication in with Gameforge that this needs to be fixed ASAP.
[/quote]
Is it fixed already or not? this is getting really pathetic.

[Clafouti]

[quote]Clafouti, on 01 March 2012 - 11:43 AM, said:
....
Account successfully created and validation email received
When clicking on the validation link, we get : 'Unfortunately your account could not be validated.'
....[/quote]

[quote]Administrators, on 02 March 2012 - 06:44 AM, said:
Update with a list by Gameforge: http://board.en.aion...-launch-issues/
Known issue. They are working on it.[/quote]

Update: Received a mail from Gameforge telling that the issue was solved and another one with a validation link... And it worked!
I don't know if it was a solution to my ticket or a solution for every impacted player, but I suspect the group solution.

[No,you.]

[quote name='No,you.' timestamp='1330559663' post='2730124']
Nickname stealing : NCsoft did something about it when they fused servers, on the new GF servers, a lot of people had their nickname owned on lv 1 char just to prevent them to use it, they'll do something or I can gtfo ?
[/quote]

[Nobody]

[quote name='No,you.' timestamp='1331297947' post='2733758']

[/quote]

Sorry for the late response. It looks like nothing will be done with that.

[quote name='wolfen' timestamp='1331138922' post='2732756']
Is it fixed already or not? this is getting really pathetic.
[/quote]

The website has not changed and still isn't forwarding to ssl for logging in.

[quote name='Clafouti' timestamp='1331192703' post='2733089']
Update: Received a mail from Gameforge telling that the issue was solved and another one with a validation link... And it worked!
I don't know if it was a solution to my ticket or a solution for every impacted player, but I suspect the group solution.
[/quote]

Thanks for the update.

[No,you.]

[quote name='Nobody' timestamp='1331304164' post='2733776']
Sorry for the late response. It looks like nothing will be done with that.
[/quote]


Thanks

[Wolfen]

[quote name='Nobody' timestamp='1331304164' post='2733776']
The website has not changed and still isn't forwarding to ssl for logging in.
[/quote]
I don't get why it's taking them so long, since as far as i've read in their forums there is already an https version of the site (which should be https://www.aionfreetoplay.com/website/).

This post has been edited by wolfen: 09 March 2012 - 02:06 PM

[Nobody]

[quote name='wolfen' timestamp='1331322763' post='2733882']
I don't get why it's taking them so long, since as far as i've read in their forums there is already an https version of the site (which should be https://www.aionfreetoplay.com/website/).
[/quote]

yeah, I don't get it either. The annoying thing is that if you use the https version of the site, it immediately loads you back into http after logging in. Which probably isn't the best way to do things.