we've gathered here today to write a wall of text, just to prove how poor this gameforge company is doing in running their game.
last week on 19/06/2012 in between 9 and 10 o clock in the evening we played dredgion with a full Legion team, whilst we were on teamspeak. we were up against a quick entry group
one of their members was hikari. also known as the creator of the aion DPS meter, a third party program which has been up for discussion many times in the past. He is known to never step foot out of town, and run around as a vigilante looking around with a soul purpose to find hackers and report them. which is all good untill last week one of my closer ingame friends got banned, without any reason what so ever after playing dredgion with him. and that is why we are here today. to show to GF how stupid they are not knowing their own game.
it all started with that dredgion which we sadly enough do not have any videos off. hikari on the other hand does, so does gameforge but they are unwilling to share this third party information which lead to the ban, because they "do not have to justify when banning people".
anyhow, after playing dredgion against the QE group we all logged off for the evening. We came back online the next morning and found out Hikari made a post on the famous aionsource forums. talking about what a "full hack group" we were, how Matric was banned already and how we would shortly all follow the same demise of a hacker
the site on which he posted it you can find here.
as I read that I was just laughing the one of many accusations away, as it was a poor attempt to name and shame, which is mostly what these forum lady of the nights do. pretend they are skilled but then turn out to be a pile of chaotic crap, just tabbing their tab button while hoping to get a 'call lightening' off at the same time.
Turned out to be a bit more serious, as we tried to login Matric's account (he did fyi), we stummbled upon a very interesting fact and message
Matric his account was infact banned.. Matric couldnt contact the GM at that time as he was busy with work, but when thinking about it afterwards it all makes little sense.
This hikari person posted on the aionsource forum that Matric got banned, he knew about this ban before Matric even did, looking at the timestamps sadly enough we can't say if he knew before he was even banned, but the chances are pretty high.
Matric logged in at 9h20 A.M that morning, and logged out again within 5minutes. he found out about the ban at 1oclock in the afternoon. hikari made that post about Matric being banned at 11a.m, meaning that he had a three hour window knowing it before Matric or anyone else did, which doesn't make sense at all.
When I first off contact the GM about this ban without any reason, he said he cannot share information with a third party, who isn't involved. while clearly I was just as involved as that Hikari person; as I got accused of hacking just as Matric and the rest of my party did. I tried to found out about Hikari and how he knew about this, because Matric had no idea how or why he got banned. turned out Hikari did knew more about this issue than I thought.
He himself came forward and shared the fact that he send in a video to the GM's that day, meaning the GM's banned Matric on behalf of that video, a video made by a third person who just lost in dredgion with a quick entry group, a cleric known for doing nothing but look for hackers, to a point where it's become an obssesion to him, only wanting to get his next fix and get his e-peen out more, while staying in town fort most of the process ofcourse!
As matric was going to work he had no spare time to contact the GM about this, so I looked into it from 2o clock till 8'ish in the evening. I managed to find out quite a few things.
here are the conversations between me and the GM's. their answers were dodgy, they hardly knew what they were talking about and when they did reply it was even barely relevant to the questions we asked them.
the first ticket:
(there was some confusion as I added Matrics name instead of mine, it took them ages to reply to my questions and if they even did it wasn't making sense at all.)
Nickname of involved team member(s): Matric
Reason of the complaint: he got banned without any reason, what is this ? we read on aionsource that we got reported as a group in dredgion, we did not hack, none of us including matric did NOT hack. you banned him over night for no nyerking reason what so ever? why? what? when? how??? BAN THE CHEATERS, not the fair players
Additional data you think might be of use:
http://www.aionsourc...page__st__4640; halfway the page u can see the complaints, we won that dredgion fair, whatever he gave u as evidence is not true or u misstook it. we are not hackers
I tried to find out for what reason he got banned, I did get a reply quite quickly on this one.
First of all.
It is better if the person itself would contact us.
And about the ban, he got banned for using speed and damage hacks.
Therefor he will not be unbanned.
We will not engage in further discussions around this, sorry for the inconvenience.
I found these accusations preposterous and offensive as I was there in that dredgion, and I'd sure as hell see him running faster than me, or dealing damage at a rate that not a single glad can ever achieve.
anyhow I figured they were just being stupid, as they are. not realising we had a chanter there to prove us with the right buffs, together with an sm debuffin our targets stripping their defensive buffs off.
So I followed by sending in more tickets, asking for more details about these accusations which they simply could not have had proof off as it never happened.
sorry but is there any proof about this? how did u monitor these hacks? were u ingame as it happened? have you got screenshots?
the data that got send by hikaru can have been easily adapted. Matric spend 3years on this game, together with money to pay you people and u give him a ban while he DID NOT hack.
al six of us got reported, will you ban us too for not doing anything??
seriously check your loggs, you can check all of his chatloggs as u people are the GM.
you won't find any proof that he is hacking, the person himself will contact u shortly and tell u exactly the same thing.
did you simply ban this person without checking up on loggs? it's not because a GM in game gives you stats from a damage meter (which is a program from outside the game) that you should start swinging that ban hammer around.
the only way for hikaru to know Matric is banned before he himself knew it is if he had something to do with this.
check your own loggs, and ignore his. WE WANT nyerkING PROOF
and you will engage on this, you cannot just ban a person randomly.
if u are sure enough to ban him for it, then i'm sure u checked up on the proof? so show me the proof then
still not receiving a reply and waitin with lots of frustrations I send in a 4th ticket, with some more anger (sadly enough also some spelling mistakes, I was furious for what it's worth)
after another 10minute I send in another one
if u rainbow bunchies can't even admit ur mistakes and unban fair players then so be it.
Then it finnaly happened, I managed to get a response from the GM's
I am sorry, we can admit our 'mistakes', but no mistake however has been made as we have been provided with the proof.
However we can hardly give out the evidence because I don't like it when it is on a persons youtube.
Then anyone can go insulting the one who provided us that link, which is not supposed to happen.
Only thing I can do if he really wants is to up him to a higher level and maybe they are willing to reconsider but usually perma-bans are...well, perma, especially with the proof.
I thought this was a fairly okay reply, but not helping me any further what so ever. They did gave me their first excuse of why he cannot hand me the proof, a solid excuse but an excuse nonethless. I send in another two tickets asking for more information:
you did not logg in to the game and watched him play, you did not logg chatloggs. u were handed a piece of information and banned based on it, without checking if the proof was solid or true.
he did not use any hacks, it is that simple. why won't u check loggs and confirm what we are saying? u are defending a person that is wrong, and has no idea what he/she is talking about...
open ur god damn eyes
just give the damn proof, you can ban my account too if it ends up on youtube
I then got a reply saying they need Matric himself to contact the GM's, which is quite understandable. thus I decided to wait untill Matric logged on so he could contact them and ask the same question I had been askin for over an hour.
It would be nice if you would not overload us with tickets.
We can not even investigate issues is we want as now I had to read a whole lot (as I seen you said even more before my last response).
As said, we are willing to discuss this wit Matric himself, and send him to the higher ups who have more ways to check in to this.
We check our data but we will not go random dredges with person just to 'check' upon them cause we'd be doing overhours and nothing else but 3x cdg's a day.
I have tried the game yes, I started since beta 1, main are gladiator and cleric so I know perfectly well what this game is about.
So it would be kind if you would send your friend Matric to us. Make him clarify it is 'him' cause it is really confusing with you using his name.
So as Matric logged in he was still banned, this was around 8 o clock and we decided to gather all our information we had so far and send in a ticket proving the ban was without any proof and just a random banhammer slap.
here are the tickets, the time stamp is on 21h47P.M because we wrote the ticket slowly making sure we could point our the facts, unlike screaming like 98% of the real hackers do that "I DID NOT HACK UNBAN ME NOW WTF OMFG QQ" and go for the more mature approach. this attempt sadly enough failed..
Matrics ticket to GF
he received a reply not so long after saying they're bumping the ticket up to "a higher GM" who was going to investigate the issue.
we continuted to wait and wait, after a week they finnaly replied to his ticket. ignoring all the questions and simply saying they will not and can not help their custumor with a 3-year spotless record. being they are basicly to ignorant and stupid.
notice how here the reasons for the ban have changed from "speed hacks" to "attack speed hacks". not sure whether the actual reason has changed, or that it is just the fact that their communication skills are below zero, together with their commen sense to copy paste a hack reason into the ticket system.
as that has yet to be discovered we will carry on with the dodgy'ness of this ban.
Matric was banned on the 20th of may 2012. He was banned by gamforge after they received a video on the night of the 19th.
this "video" apparently hold proof of Matric using a third party program to hack his way trough his other faction.
He got banned after the GM's seeing that video, video that was recorded by a third party of the opposite faction who just got his ass whooped. a person who plays with a ping amount that's insane, on an internet like that I wouldn't even be able to play tetris on, let alone record while 6on6'ing with mobs.
Matric his account was banned within 9h30 A.m and 1oclock P.M on the morning of 20/06/2012.
he logged at 9h20 for 5mins and logged back out, without playing at all, even not moving.
meaning he got banned without an ingame investigation, so the proof came souly from that video that hikari provided. a person playing on 200ms, while healing and fighting 6vs6 with mobs maximazing the lagg.
now think about this game, how many buggs are there in this game? want me to bring a few up that only a different party but you can see and record? a few that would get anyone banned in this game just because it's not suposed to be happening?
let me start:
- you can get feared while jumping off a cliff, u will fall down for over 300m without dying and then be on the ground surface for as long as the fear proc'd for, then get teleported back up and be alive without any damage on you what so ever.
- ever tried aetlocking a sorcerer who just blind leaped on use remove-shock chain jump? they willl be aether locked 30meters away from you, you run to them and they will get out of aetherlock and get teleported back 30meters, meaning he actually can leap 4times in just on battle, even tho he only has 2leap jumps.
- the part where ur screen freezes for a split second, or sometimes more than a second. suddenly ur computer will load again and u will see all the skill animations popping out at once.
shall I continue with this list of many buggs that look like hacks? and even without buggs a cleric such as hikari that never comes out of town could easily mistake himself for a GG gladiator with chanter buffs and an sm there rippping off buffs.
just think about it logicly.
MATRIC - 55 Gladiator - Telemachus Asmodian
+15 Bakarma spear, combined with 50 elite and a silence godstone.
full eternal accesories
full eternal armor, most of it on +10.
Chanter buffs, word of win, woq, and ofcourse his DP and berserking to fire off.
how long do you expect a Magic resist cleric to stay alive when something like that starts attacking you? this is not Baby dredgion for nyerks sake.
anyhow let us continue with the so called proof we have yet to receive. We have been asking Gamforge as well as Hikari to privatly or openly send the video that shows Matric is using hacks, I am even starting to doubt there is one and that they banned by using nothing but Hikari's homemade DPS meter, which is a third party program FYI.
and what did the GM's say about a third party program? that's right, its bannable!
but somehow for this person it's okay to use one of them, why he can I have yet to understand. also talking about Hikari I might want to cut of his halo, showing he is not the real vigilante saint he claims to be. I mean his DPS meter program gave him quite the e-peen boost, but as that wasn't enough he started talking about making another app seperatly with a soul purpose to name and shame, and to find out who hacks on who doesn't (which I had found a good idea untill I see now it's gettin fair players banned).
Here is a screenshot that proves Hikari has no problems breaking the rules when it comes down to himself, showing how he has nothing going on but finding hackers and trying to destroy them, him being convinced his program will let him know everything while its old and nowhere near flawless, do not trust it and do not base yourself on whatever it says.
the rules are there for everyone hikari, maybe you should start respecting them more and report urself?
I asked the GM's about this, they clearly said using a third party program is illegal but when it comes down to the DPS meter, which is obviously affecting fair players as this has taken quite a chunk out of my and my legion mates free time and has gotten more than one person unfairly banned now (nofare, Matric, etc).
but when it's hikari its perfectly fine (see tickets below)
Hack description: he is using a program outside the game
Additional information (if necessary):
Please attach a screenshot or a link to a video if possible:
I don't want to see him get banned for using his DPS meter. I'm trying to understand the rules.
I am pretty sure nobody is able to run programs outside the game that cooperates with the game, and then use this information to abuse people?
isn't that the policy rules? that abusing people in unacceptable behavior. he is not just abusing people he is doing it with a program.
I don't think such a program should be allowed to be there. he has accused us openly of being "hacking bastards" and that we will shortly all be banned. this has given us a very bad reputation, not just for the party there but for our entire legion.
We are usually known as a very good legion, with very good geared people with PvP skills. now we are nothing more but " a bunch of hacking tards "
I cannot acecept this, nor can my legion who I can tell sure is pretty mad.
I'd like you to start an investigation if this program is really legal according to the rules, as I sure as hell do not think so, and I have more than 30 people willing to back that up for me, thinking exactly the same thing.
If you need more information I will post screenshots such as here http://desmond.image...png&res=landing
where obviously he isn't just accusing us in his own faction, he has brought it out to known forums where many people from our side our on, struggling to defend our once so proud legion name.
I can send many more where that came from, this person is abusive towards us, accusing us of things we wouldn't even think of doing; where does this end????
their reply was little to my taste, but Amrit seems to be an okay GM.
DPS meter is 'tolerated' as so to say but it is within their own risks.
If they get account issues due to that third program they won't be having any support from us to solve the issue.
Things like AionScript and such are not allowed however as it makes you able to hack in the game.
The Aion Rainmeter is just a DPS stats.
The screenshot is a tad small to see though what exactly has been said.
You can always provide me the link to the page on that forum so I can have a read through.
Though people just accusing people off hacking we can't do that much about it as it is not that offensive behaviour (in general, as said, can't read what he's exactly saying).
Unless really rude insults / offensive language pops up, or constant harrassement but make sure to proof us with screenshots.
I hope this adressed most of your questions or concerns.
I hope we can ban this program from the game, as it is a third party program affecting many people in a bad way, even in an abusive way.
some additional information about another one of our members in that dredgion that got accused of hacking, the replies from the GM's are just insanly bad and I'd be ashamed if I was running a comany link this. but it does show how Matric could have gotten unrightfully banned. they say so themselves that not every ban is justifief.
you can find the conversations here
on a sidenote, another glad got banned by a video Hikari send it. Nofare 55 gladiator. Hikari obviously had similar ideas but nofare must have had the proof Matric is lacking to exonerate himself (I've yet to manage to contact him about this issue)
Nofare got unbanned within the day, while Matric was stuck waitin for an answer for a week, and even then it wasn't even close to what we were hoping for.
Yesterday another one of our members got banned, 7days for using anti-aggro hacks and teleport hacks. he asked for an answer on this matter as he didn't even know such hack excists. He got a reply saying they cannot help him.
on of our leaders got very mad, she send in tickets too and again the GM's made little sense. (I can post them to whoever wants to read them)
This game is a joke, Matric got banned for no reason, everything around this ban is dodgy as nyerk.
We have been begging to see the proof, but they remain unwilling to share it with us, most likely because they simply do not have proof. I have decided to stop buying gold packs and to stop funding their game in whatever way possible, I suggest more people do the same untill they can unban fair players and get rid of the real problems in this game.
hit them in their pockets, it's the only place where you can hurt them.
This post has been edited by creste: 08 August 2012 - 03:32 AM