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My email to Volker (Aion EU) and his response. today I sent an e-mail to Volker regarding GF not adding the FTS in 3 Rate Topic: -----

#1 User is offline   ElstarEU 

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Posted 19 December 2012 - 04:36 PM

today I sent an e-mail to Volker regarding GF not adding the FTS in 3.5 update.
He replied to me via twitter, saying he is not wiling to answer my email because it is full of use of Capslock. Myself I just think he is annoyed because I 'attacked' him and his way of handeling things regarding to AION EU.

Text:

Quote

To my regret I just read on the forum that Aion 3.5 will not give us the FTS with it.
Your argument is that it will not support aion and the playerbase in a positive way.

Well think of this: The new rifting system also doesn't. I don't know if you are aware of it, but the rifting system also changed with the 3.5 update.
Rifts will become open to level 60 players and below, so questing people are going to have a hard time questing.

Do you think this new system will support aion and the playerbase in a positive way?! I don't think so.
I don't know why Gameforge seems so ignorant to these issues, but you know that almost the whole cumminty wants it and thinks that a FTS is needed.

Imagine how annoying this is; You're a low level player, not into PVP at all and trying to finish quests and grinding mobs in Heiron/eltnen or whatever. You simply like to PVE. THIS WAY Aion forces you to PVP, even if you don't like it at all. Imagine how annoying it is getting killed by level 60 players with nothing else to do, just killing low level players for the fun.. and also 3.5 will remove the curse, so the curse is also history.

We simply NEED the FTS in order to level without the worry of PVP.. You remember why old servers still have the protection buffs right?!
The main thing about having a FTS is not about leveling faster, no dear Volker, it's all about leveling savely WITHOUT the worry of level 60 players gank you all the time while just questing. Main PVP is allready not rifting anymore, MAIN pvp is in the new regions; example the eye of tiamat.

And I got some other news; with the 4.0 update; rifts will be open till 65 aswell. Korea designed it this way, and it's very sad to see Gameforge comes in and cut out half the things of our patches.......

Why don't you even LISTEN to your own playerbase?! You're just doing it because YOU think it's the best.. But this time you're certainly wrong.
Come to the forum and read all complaints about the FTS, just for fun, because we know Gameforge won't even reconsider adding the FTS with aion 3.5.

If the Gameforges main goal is to cut out all the nice things of patches, not delivering what should be delivered, it's time for aion to get a new publisher.

And you know; Gameforge's reputation in the gaming industry is not very good allready, and it will get worse.
And even your own staff is disappointed about this, even CM'S/Moderators etc don't understand this whole policy of not adding the FTS.

I ask you; do they even have a voice in your company, or are they just puppets doing everything you ask them to do?

I hope you still want to reconsider this whole debacle, because this is ridiculous. Just take a peek at the forum and you will see.

Have a nice evening.


His response:

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Guess he is just mad.
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#2 User is offline   The Jambo 

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Posted 19 December 2012 - 04:57 PM

This doesn't seem like the response that a reasonable and great director would give.


Oh no wait. Volker is the biggest asshole I've ever seen in the gaming industry, this seems about right.

This post has been edited by The Jambo: 19 December 2012 - 04:58 PM

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#3 User is offline   Sirmi 

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Posted 19 December 2012 - 05:34 PM

Are you talking about a person that is pretending to lead this game?
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#4 User is offline   WSnow 

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Posted 19 December 2012 - 05:58 PM

View PostThe Jambo, on 19 December 2012 - 04:57 PM, said:

This doesn't seem like the response that a reasonable and great director would give.


Oh no wait. Volker is the biggest asshole I've ever seen in the gaming industry, this seems about right.


Noooooooooooooooooooooooo you are so wrong in so many ways here jambo GAMEFORGE is the biggest asshole I've ever seen in the gaming industry. :)
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#5 User is offline   blatata 

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Posted 19 December 2012 - 06:18 PM

I wouldnt read an email with that many capslock for one .

Second, you are stating the views of the player base randomly , did u do a survey ? Do u have certified statistics ? Is there any proof of what u say abt the playerbase? And finally have u been delegated to speak on the behalf of the player base ?

No.

Imo u just stated ur opinion . Which u have every right to do so. He transferred to the comunity manager coz its one person's opinion. But dont do such a fuss about it... Gamers ...
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#6 User is offline   Tiru 

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Posted 19 December 2012 - 06:49 PM

This guy just went full retard. Without any chance of getting rehabiliated.

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Raging around

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#7 User is offline   Mundane5 

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Posted 19 December 2012 - 07:15 PM

View PostTiru, on 19 December 2012 - 06:49 PM, said:

This guy just went full retard. Without any chance of getting rehabiliated.

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Hey buddy.
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#8 User is offline   ElstarEU 

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Posted 19 December 2012 - 07:19 PM

View Postblatata, on 19 December 2012 - 06:18 PM, said:

I wouldnt read an email with that many capslock for one .

Second, you are stating the views of the player base randomly , did u do a survey ? Do u have certified statistics ? Is there any proof of what u say abt the playerbase? And finally have u been delegated to speak on the behalf of the player base ?

No.

Imo u just stated ur opinion . Which u have every right to do so. He transferred to the comunity manager coz its one person's opinion. But dont do such a fuss about it... Gamers ...


Pardon? my opinion? Go have a look at the EU forums and you will see I'm by far not the only one with this 'opinion', so the 'You're stating your views of the playerbase randomly' part is false.

Second this:

''Reasons given by Volker: we are not thinking, that the FTS is bringing only overly positive experience and things into the game. Considering the global view over all European servers and the players, we have decided against a FTS integration.''

Can you tell me where they got this from? They didn't even ask the community if they wanted it or not, they are just doing things they like and want, the community is left out completely regarding to this decision... So if there is someone who needs to do research it's GameForge before they are speaking on the 'playerbase' behalf.

This post has been edited by ElstarEU: 19 December 2012 - 07:46 PM

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#9 User is offline   Furrybeans 

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Posted 19 December 2012 - 08:21 PM

Troll mode: On
Re-send the same mail but swap out any capital letters with lower case ones :D
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#10 User is offline   ElstarEU 

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Posted 19 December 2012 - 08:31 PM

View PostFurrybeans, on 19 December 2012 - 08:21 PM, said:

Troll mode: On
Re-send the same mail but swap out any capital letters with lower case ones :D


Good idea. I will do it right now. LOL.
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#11 User is online   Mikuni 

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Posted 19 December 2012 - 09:07 PM

View PostElstarEU, on 19 December 2012 - 07:19 PM, said:

Pardon? my opinion? Go have a look at the EU forums and you will see I'm by far not the only one with this 'opinion', so the 'You're stating your views of the playerbase randomly' part is false.

Second this:

''Reasons given by Volker: we are not thinking, that the FTS is bringing only overly positive experience and things into the game. Considering the global view over all European servers and the players, we have decided against a FTS integration.''

Can you tell me where they got this from? They didn't even ask the community if they wanted it or not, they are just doing things they like and want, the community is left out completely regarding to this decision... So if there is someone who needs to do research it's GameForge before they are speaking on the 'playerbase' behalf.


Those are obviously nyerking BS excuses, as they said FTS will eventually come, it's 200% clear they are just making time, since FTS = more work = possibly new server hardware = more staff working time used on setting it up = more time needed to learn/understand how to deploy and support the new feature, etc etc, these nyerking cockroaches throw any lame excuses they can think of to pretend to justify their actions without disclosing the real reason = they are a nyerking failure.
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#12 User is offline   EUobserverXeon 

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Posted 20 December 2012 - 12:13 AM

Good e-mail Elstar, Gameforge are still trying to find ways to cut costs, if they could turn Aion into a simple easy to manage browser mmo they probably would.
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#13 User is offline   Sirmi 

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Posted 20 December 2012 - 03:33 AM

the only thing I +1 for FTS is cross-server arenas and dredgions.
I honestly think that giving FTS for new comers is pointless - u already lvl up so fast that you can skip half of the quests we were doing year ago....
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#14 User is offline   Tigros 

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Posted 20 December 2012 - 04:20 AM

View Postblatata, on 19 December 2012 - 06:18 PM, said:

I wouldnt read an email with that many capslock for one .

Second, you are stating the views of the player base randomly , did u do a survey ? Do u have certified statistics ? Is there any proof of what u say abt the playerbase? And finally have u been delegated to speak on the behalf of the player base ?

No.

Imo u just stated ur opinion . Which u have every right to do so. He transferred to the comunity manager coz its one person's opinion. But dont do such a fuss about it... Gamers ...


I think you should all re-read this and try to understand it.

What you express is at most the opinion of a minority. You do not have access to all the business information that decisions are made on. You do not have access to the company's strategy and action plan and cost structure and everything.

As a customer of the company you have all the rights to express your opinions, but whether you like it or not decisions will be made based on business analyses not your opinions.

Just think about Apple and their products. Think about the rage they most of the time cause with their business model. Cry as they might, they will not give their customers what they ask for because it would not be good for their business.

Other than this... chill out :).

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#15 User is offline   Novalight 

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Posted 20 December 2012 - 06:26 AM

So 6/513 words in caps = too much caps. Pls keep caps under 1% of all text (6/513=1,2%), or how does that work? :eek:
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#16 User is offline   blatata 

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Posted 20 December 2012 - 12:42 PM

View PostTigros, on 20 December 2012 - 04:20 AM, said:

I think you should all re-read this and try to understand it.

What you express is at most the opinion of a minority. You do not have access to all the business information that decisions are made on. You do not have access to the company's strategy and action plan and cost structure and everything.

As a customer of the company you have all the rights to express your opinions, but whether you like it or not decisions will be made based on business analyses not your opinions.

Just think about Apple and their products. Think about the rage they most of the time cause with their business model. Cry as they might, they will not give their customers what they ask for because it would not be good for their business.

Other than this... chill out :).

:shakeit:


erm , i didnt state my opinion on the matter yet , so im not sure who u r replying to . all im saying that he should start a petition or something before he sends that mail . that was my opinion , i never said i was with or against him .


@ OP : As I said earlier , i didnt say anything against what you said , i just think you're talking in a very immature way .

@ Novalight

ye i wouldn't read it , business minded person , sorry . u should see me with emails without subjects :P
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#17 User is offline   delacroix 

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Posted 21 December 2012 - 09:19 PM

The classic corporate hierarchy.



Makes you think though, would he have responded to your email if you hadn't used capslock. :D

This post has been edited by delacroix: 21 December 2012 - 09:20 PM

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#18 User is offline   EUobserverXeon 

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Posted 23 December 2012 - 05:06 PM

Having given this topic some thought there are a couple of things which some players might mot understand.

NCSoft themselves have now decided that while 3.5 was intended to spread out PVP with all map rifts with guards that drop mithril coins or ancient AP crowns, they have been now been mostly removed in 3.7 so NCSoft gave GF consent to block it as they themselves now feel 3.5 was a mistake, on the other hand the DF dungeon finder cross server platform has been a great success and Gameforge have not yet managed to implement it with only a promise that they will in 3.7 still months before it will be officially released in Europe.
So on one hand they could be justified to temporarily restrict lvl60 rifting but on the other there are still technical issues for implementing FTS/DF with long unacceptable delays before the rifting block can be lifted.

So yes the announcement might be an excuse because Gameforge have not found a way to implement FTS with 3.5 however they are doing it with NCSoft's co-operation as their devs still produce the modified Aion EU code.
Overall it looks like Gameforge are more hung up with technical issues related to implementing FTS or DF than anything else.
Volker is only telling us half the story and uses the excuse that they are not allowed to divulge the rest, this is a bad way to communicate, instead of admitting that GF don't yet the right team to do it on time!
If this is a fault of lack of investment by GF superiors or just plain incompetence nobody really knows.

It's all very frustrating for Aion EU core fans, and their anger or rage has been well justified.

This post has been edited by EUobserverXeon: 23 December 2012 - 05:12 PM

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