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Small notice for Beta Event participants (Regarding installation issues) Rate Topic: -----

#1 User is offline   Ayase Icon

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Posted 03 June 2009 - 04:09 PM

I am well aware that not everyone roaming these boards have been fortunate enough to acquire a beta key for Aion's upcoming beta, but the ones who have are scattered enough to warrant information presented in the form of this elegant new thread. Our Beta forums will open in due time, before the actual event takes off, and in the long run serve to inform beta testers of similar matters.

This thread is for those of you who have been unable to patch Aion with the region set to "Europe" in your NCsoft Launcher. You need only to follow these two steps to remedy the situation:

1) Exit the launcher.
2) Re-run the 'aion.exe' installer which you were provided with along with your Beta event key. It should automagically and fairly seamlessly fix the launcher's settings and allow for patching of the 'EU' version.

If you have already installed "Aion (US)" it will work perfectly fine and there is no reason re-download the client even if you are European and/or have access to the EU Beta events - the clients are the same and will work for both. Just make sure that your launcher's regional setting is switched to "Europe" before starting the game if your key is for the EU event, and to "North America" if your key is for the NA event.

If you find that this still doesn't help you with your problem - a fresh install is most definitely a good idea.

Keep in mind that you will not be able to log in before the first Beta event starts on the 5th of June.

This post has been edited by Ayase: 03 June 2009 - 04:33 PM
Reason for edit: Edited for clarity

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#2 User is online   Knite Icon

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Posted 03 June 2009 - 04:12 PM

Sticky'd for greater visibility. Thanks!
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#3 User is offline   Rshm Icon

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Posted 03 June 2009 - 04:16 PM

thanks for the info Ayase, appreciate it :)
[SIGPIC][/SIGPIC]

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wait yorry please dont leave. if u do then they will win. it will be like youre gaius balter who let the cylons emacipate the humans because he couldnt stand up to what he knew in HIS HEART was wrong. please stay
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#4 User is offline   raving Icon

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Posted 03 June 2009 - 04:18 PM

lol automagically
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#5 User is offline   Nilenya Icon

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Posted 03 June 2009 - 04:23 PM

Ayase said:

I am well aware that not everyone roaming these boards have been fortunate enough to acquire a beta key for Aion's upcoming beta, but the ones who have are scattered enough to warrant information presented in the form of this elegant new thread. Our Beta forums will open in due time, before the actual event takes off, and in the long run serve to inform beta testers of similar matters.

This thread is for those of you who have been unable to patch Aion with the region set to "Europe" in your NCsoft Launcher. You need only to follow these two steps to remedy the situation:

1) Exit the launcher.
2) Re-run the 'aion.exe' installer which you were provided with along with your Beta event key. It should automagically and fairly seamlessly fix the launcher's settings and allow for patching of the 'EU' version.

If you have already installed "Aion (US)" it will work perfectly fine and there is no reason re-download the client even if you are European and/or have access to the EU Beta events - the clients are the same. Just make sure that your launcher's regional setting is switched to "Europe" before starting the game.

If you find that this still doesn't help you with your problem - a fresh install is most definitely a good idea.

Keep in mind that you will not be able to log in before the first Beta event starts on the 5th of June.


Thanks for quelling the nervousness pertaining to the EU keys and the US client :) - However I'd just like to point out, that a lot of us actually diligently checked that our launchers were set to the correct regions, because we were initially prompted with the US client download in the launcher. Restarting the installer, the client download would not start and hung with a message to try again later.
I for one, decided to just go with the US client for this reason, nomatter what I did, it wouldnt let me download the Aion(generic) with my region set to Europe /shrug.
I am relieved to hear that the region issues can be delt with through the regional settings in the launcher. I am so happy that you guys arent artificially splitting up the regions and giving us a choice in the matter :)

cheers
The art of losing isn't hard to master;
so many things seem filled with the intent
to be lost that their loss is no disaster.Lose something every day. Accept the fluster
of lost door keys, the hours badly spent.
The art of losing isn't hard to master.Then practice losing farther, losing faster:
places, and names, and where it was you meantto travel. None of these will bring disaster.
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#6 User is offline   RedRaider Icon

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Posted 03 June 2009 - 04:27 PM

Now all we need is for download speeds to be faster D:
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#7 User is offline   alz3abi Icon

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Posted 03 June 2009 - 04:30 PM

i dont have any problem with the client but i dont have key atm >>>
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#8 User is offline   Ayase Icon

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Posted 03 June 2009 - 04:37 PM

Nilenya said:

Thanks for quelling the nervousness pertaining to the EU keys and the US client :) - However I'd just like to point out, that a lot of us actually diligently checked that our launchers were set to the correct regions, because we were initially prompted with the US client download in the launcher. Restarting the installer, the client download would not start and hung with a message to try again later.
I for one, decided to just go with the US client for this reason, nomatter what I did, it wouldnt let me download the Aion(generic) with my region set to Europe /shrug.
I am relieved to hear that the region issues can be delt with through the regional settings in the launcher. I am so happy that you guys arent artificially splitting up the regions and giving us a choice in the matter :)

cheers


I'm not sure if this is what you meant, but I want to clarify that if you have an EU Beta event key, you will still need to set the Launcher's regional setting to "Europe" in order to be able to play (this should be default if you live in Europe), once the event starts. It does however not matter which client you have downloaded and installed as both EU and NA beta make use of the same version. I'm sorry if I misunderstood your comment. :)

This post has been edited by Ayase: 03 June 2009 - 04:41 PM

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#9 User is offline   Nilenya Icon

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Posted 03 June 2009 - 04:42 PM

Ayase said:

I'm not sure if this is what you meant, but I want to clarify that if you have an EU Beta event key, you will still need to set the Launcher's regional setting to "Europe" in order to be able to play (this should be default if you live in Europe), once the event starts. It does however not matter which version of the client you have downloaded and installed. I'm sorry if I misunderstood your comment. :)


Yeah I didnt mean that lol - You have been very clear about how to deal with the regional keys and the client :) thanks again for that.
(the part about giving us a choice in the matter, stems from having played games where the US client was different from the EU client, and where it wasnt easy to get it sent outside the NA region to play it in Europe from website retailers. This happens mostly (I think) when companies outsource regions to different providers(?) and they want to fence in their markets. NCsoft never did that, I remember playing Lineage 2 without this artificial split between NA and EU players. We were allowed to chose.



I was just saying that originally, a lot of us had the patcher auto detect, or we were diligent and set the launcher correctly to our Europe region and was then subsequently stopped from downloading the client because it would hang with the: try again later issue.
Some found it to be a DNS error, but others couldnt apply the quickfix for this to get past it. I was one of those.

Thats why I ended up setting my launcher to the NA region and grab the prompted US client. I was hoping, because you havent outsourced the EU region to another company afaik, that I would still be able to use a EU key, and as you have now announced I am - through the launchers settings.

Still, the EUclient was a bit difficult to get a hold of, even taking the region precautions in advance.

This post has been edited by Nilenya: 03 June 2009 - 04:46 PM

The art of losing isn't hard to master;
so many things seem filled with the intent
to be lost that their loss is no disaster.Lose something every day. Accept the fluster
of lost door keys, the hours badly spent.
The art of losing isn't hard to master.Then practice losing farther, losing faster:
places, and names, and where it was you meantto travel. None of these will bring disaster.
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#10 User is offline   Tymian Icon

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Posted 03 June 2009 - 04:43 PM

Thx now it working and speeds are good 980 KB /s ;p
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#11 User is offline   Moirae Icon

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Posted 03 June 2009 - 04:56 PM

56 kb/s here... over 1500 hours? :S Hope it speeds up. If I have to turn off my pc, can i resume the download later? :S
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#12 User is offline   Fenrhis Icon

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Posted 03 June 2009 - 04:59 PM

Dont know if you will be able to resume your download, in my case Ive just started 2 times the client download because my launcher wont resume.... although some people here in the forum said the launcher automatically resumes your downloads.... not my case tho :( *cries, and pray for the client to download before beta event start*
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#13 User is offline   Nilenya Icon

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Posted 03 June 2009 - 05:00 PM

Moirae said:

56 kb/s here... over 1500 hours? :S Hope it speeds up. If I have to turn off my pc, can i resume the download later? :S

It will resume where it left off. Atleast that is what it says in the email. Make sure you are starting the download by using your NCsoft launcher the second time, NOT the original aion.exe installer. The download manager is the NCsoft launcher itself.
The art of losing isn't hard to master;
so many things seem filled with the intent
to be lost that their loss is no disaster.Lose something every day. Accept the fluster
of lost door keys, the hours badly spent.
The art of losing isn't hard to master.Then practice losing farther, losing faster:
places, and names, and where it was you meantto travel. None of these will bring disaster.
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#14 User is offline   Valsharess Icon

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Posted 03 June 2009 - 05:02 PM

Personally, it resumed no problem for me after closing and restarting the launcher. There has been multiple people complaining about losing their data though. That seems to stem from network issues however and isn't the same as physically closing the launcher.
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#15 User is offline   Eien Icon

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Posted 03 June 2009 - 05:19 PM

My question is if you have an EU beta key and have to go under the Europe region, can you access the same servers as the NA version?
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#16 User is offline   Davkus Icon

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Posted 03 June 2009 - 05:25 PM

Thanks alot, this sorted a few things out for me. I was wondering does anyone know or want to make an educated guess on whether you will be able to use the client that i have just downloaded on the actual retail version when it is released to the actual stores. This was the case with AoC if i remember correctly but it could be different here. :)
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#17 User is offline   Melon Bread Icon

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Posted 03 June 2009 - 05:31 PM

Dont need this, but good info though.
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#18 User is offline   Emeryth Icon

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Posted 03 June 2009 - 05:33 PM

:sparkles:
woot im getting excited i cant wait
spectacular insanity
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#19 User is offline   Absolut Icon

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Posted 03 June 2009 - 06:13 PM

Figured this one out the hardway....but I do have a related question.

I try to even think about opening the game and I get a bunch of Gameguard errors. This normal?
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#20 User is offline   Fenrhis Icon

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Posted 03 June 2009 - 06:46 PM

Whats your OS?
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