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Guide How to download and install Aion without problems Rate Topic: -----

#41 User is offline   Moonglare 

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Posted 17 June 2009 - 05:24 PM

Thank you very much for the information, Aleste
But it looks like the Repair tool is working fine now
I've already downloaded the Mesh_Meshes_003.pak file and now I'm downloading the 220 files left x__x
I REALLY hope the game works after THIS! >.<"

Thanks once again x)
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#42 User is offline   Azania 

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Posted 17 June 2009 - 09:27 PM

Got a whole different problem here:

(am EU so no idea if it matters)

Did the install thing normally, downloaded the file till like 4g, then got an error saying not enough space (before it went downloading I had like 7g free, so basically 3g left, enough for the download to finish downloading the file..) And now I made enough space free, up to 30g basically and it keeps saying I have not enough space, I was hoping to be able to restart it by moving the downloaded file off to another directory on a different disk.. but it keep saying the exact same error over and over in an instant when starting, not enough space, even on my 1TB disk where around 823gig is free...
Keeps giving me the exact same error whether there is the file or not (broken or not..) Even restarting windows vista and uninstalling/reinstalling had no effect at all.. Setting the region in the launcher to Europe gives another error, unable to download installation information, aka not helping either...


I have no clue how to fix this, any kind of help is welcome..

This post has been edited by Azania: 17 June 2009 - 09:29 PM

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#43 User is offline   torey0 

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Posted 18 June 2009 - 12:06 AM

Quote



The downloader goes to 100% and then crashes with this error message. Anyone else have this problem?

Quote

Script: C:\DOCUME~1\Torey\LOCALS~1\Temp\AION\HideUpdate.vbs
Line: 11
Char: 1
Error: Provider failure
Code: 80041004
Source: SWbemObjectEx


EDIT: I went into that temp folder and ran a .bat in there and it worked. Something isn't right in HideUpdate.vbs but the .bat file that was created still worked and it put Aion in my NCsoft launcher.

This post has been edited by torey0: 18 June 2009 - 12:17 AM

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#44 User is offline   wintermute 

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Posted 18 June 2009 - 02:20 AM

This thread saved me around 10 hours downloading through the Launcher. Thank you OP.

Vote this be stickied.
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#45 User is offline   Aleste 

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Posted 18 June 2009 - 04:34 AM

Quote

Did the install thing normally, downloaded the file till like 4g, then got an error saying not enough space (before it went downloading I had like 7g free, so basically 3g left, enough for the download to finish downloading the file..) And now I made enough space free, up to 30g basically and it keeps saying I have not enough space, I was hoping to be able to restart it by moving the downloaded file off to another directory on a different disk.. but it keep saying the exact same error over and over in an instant when starting, not enough space, even on my 1TB disk where around 823gig is free...
Keeps giving me the exact same error whether there is the file or not (broken or not..) Even restarting windows vista and uninstalling/reinstalling had no effect at all.. Setting the region in the launcher to Europe gives another error, unable to download installation information, aka not helping either...


Is your Drive's File system Fat32 ? if so format to NTFS

This post has been edited by Aleste: 18 June 2009 - 05:08 AM

Signature removed.
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#46 User is offline   Amarinth 

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Posted 18 June 2009 - 05:34 AM

Azania said:

Got a whole different problem here:

(am EU so no idea if it matters)

Did the install thing normally, downloaded the file till like 4g, then got an error saying not enough space (before it went downloading I had like 7g free, so basically 3g left, enough for the download to finish downloading the file..) And now I made enough space free, up to 30g basically and it keeps saying I have not enough space, I was hoping to be able to restart it by moving the downloaded file off to another directory on a different disk.. but it keep saying the exact same error over and over in an instant when starting, not enough space, even on my 1TB disk where around 823gig is free...
Keeps giving me the exact same error whether there is the file or not (broken or not..) Even restarting windows vista and uninstalling/reinstalling had no effect at all.. Setting the region in the launcher to Europe gives another error, unable to download installation information, aka not helping either...


I have no clue how to fix this, any kind of help is welcome..


Well I know why it stopped the first time you tried. While you're downloading the client it also starts installing right away (that's the top bar - bottom bar is download progress), so by the time you'd downloaded 4gigs the install-in-progress was taking up another 3-4 gigs, ergo you ran out of space. As a rule of thumb always have at least double the space available that the full install is claiming to need (so if it will be 8Gb make sure you've got 16Gb+ free).

I don't know why it would still say this after you've cleared some space so you've got 30gb free.. If it's not what Aleste said, maybe a defrag of the hard disk would help. Or you could try the alternative method suggested in the original post.
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#47 User is offline   Azania 

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Posted 18 June 2009 - 07:04 AM

Turned out it was indeed the FAT32. Normally I am on linux all the time and even though there is NTFS support I opted for my hdd's to stay FAT32 which is supported with no problems (there can be some minor trouble with NTFS..)

I made the Aion directory in the NCSoft directory of Program Files. Aka the default directory since I was unable to get the install process restarted again and it thinks that the install was broken. Went on fixing with downloading every file separate.. My C where Vista is installed (and now Aion as well) is NTFS.. Kinda ironic actually.. On FAT32 it downloads the the compressed file which is not supported and on NTFS it downloads everything separate which can handle it..

One note you might want to add is for European users to switch Region to Europe after install and then install the Aion game which is not in the 'Installed' games list (Aion (US) should be there). while keeping the original game. It is annoying.. Since it installs the US client by default ><

Posted Image
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#48 User is offline   Nightlily 

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Posted 18 June 2009 - 07:29 AM

i just switched my Laucher to US and used: http://aion.patcher....taller/Aion.exe to grab the file. Its been going since last night but is almost done.

Am i right in thinking that i can just switch the launcher back to EU and will be good to go come friday night?
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#49 User is offline   wintermute 

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Posted 18 June 2009 - 07:38 AM

Nightlily said:

i just switched my Laucher to US and used: http://aion.patcher....taller/Aion.exe to grab the file. Its been going since last night but is almost done.

Am i right in thinking that i can just switch the launcher back to EU and will be good to go come friday night?


Ayase said:

If you have already installed "Aion (US)" it will work perfectly fine and there is no reason re-download the client even if you are European and/or have access to the EU Beta events - the clients are the same and will work for both. Just make sure that your launcher's regional setting is switched to "Europe" before starting the game if your key is for the EU event, and to "North America" if your key is for the NA event.


Taken from Sticky in General Discussion. Looks like you can.

:skip:
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#50 User is offline   Nightlily 

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Posted 18 June 2009 - 08:01 AM

wintermute said:

Taken from Sticky in General Discussion. Looks like you can.

:skip:



Skippy, skippy, skippy indeed :)

Roll on friday!
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#51 User is offline   Telal 

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Posted 18 June 2009 - 04:05 PM

So my PC has 80GB of free space installs fine (FAT32)
My wifes PC has 200GB of free space, but the installer is saying "not enough diskspace"

Any pointers?

http://help.ncsoft.com has no answers. :(


EDIT:
I'm just downloading the compressed file, only going to take about 4 hours, where the launcher (after 400MB or so downloaded was saying over 350 hours).

I'll update if it works on both of our machines. :)

This post has been edited by Telal: 18 June 2009 - 04:10 PM

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#52 User is offline   sheep 

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Posted 18 June 2009 - 06:32 PM

Sarantha said:

Thanks for the guide. But I'm still having a problem. I've done everything I can think of but I keep getting this error:
Posted Image

I've tried disabling my firewall and have reinstalled like 4 times now. :cry: I know the beta hasn't started yet but I'd like to at least make it to the login screen before it starts. Any ideas?


I'm in same situation. I have client but i can't run it. :/

Aleste, help! :cry:
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#53 User is offline   Kaiser 

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Posted 18 June 2009 - 06:40 PM

I downloaded the installer, but the NCsoft Launcher seems stuck on the Setup Status screen.

It says it's "configuring your new software installation" but the bar isn't moving at all. Any idea what's going on?
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#54 User is offline   justamemory 

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Posted 18 June 2009 - 07:07 PM

Kaiser said:

I downloaded the installer, but the NCsoft Launcher seems stuck on the Setup Status screen.

It says it's "configuring your new software installation" but the bar isn't moving at all. Any idea what's going on?


either wait or force quit, then reinstall?
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#55 User is offline   Azania 

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Posted 18 June 2009 - 08:38 PM

Telal said:

So my PC has 80GB of free space installs fine (FAT32)
My wifes PC has 200GB of free space, but the installer is saying "not enough diskspace"

Any pointers?

http://help.ncsoft.com has no answers. :(


EDIT:
I'm just downloading the compressed file, only going to take about 4 hours, where the launcher (after 400MB or so downloaded was saying over 350 hours).

I'll update if it works on both of our machines. :)


Most likely the same problem I had. Compressed it is over 4gig which FAT32 cannot handle. Download to an NTFS (or any other filesystem that can handle files bigger then 4g such as the linux extended3 system) and unpack to the place you want it installed. In the installer right click on the Aion from the menu. Select 'Properties' and then point the aion.bin location to where you unpacked. That should solve your problem.

Also you did not mention but I assume your Wife's HDD partition is set to FAT32 as well? Since it is almost exactly the same to what I had.

EDIT: If the file is exactly 4,194,304 KB or 4,294,963,200 Bytes (right and check properties) then it is at the maximum size and you need NTFS (ugly as hell imho) or EXT3 (linux) or another partition type that can handle files bigger then 4 gig.

This post has been edited by Azania: 18 June 2009 - 08:43 PM

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#56 User is offline   Faythung 

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Posted 19 June 2009 - 03:57 AM

Link in OP comes up saying "Internet Explorer cannot display the webpage",anyone else getting this problem? Got the whole "not enough space on disk" problem.
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#57 User is offline   Zumac 

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Posted 19 June 2009 - 07:01 AM

Faythung said:

Link in OP comes up saying "Internet Explorer cannot display the webpage",anyone else getting this problem? Got the whole "not enough space on disk" problem.


Having the same problem with the link. Is there any way round this?
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#58 User is offline   Furies 

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Posted 19 June 2009 - 07:19 AM

i left the patcher download overnight, in the morning, only made to 47% :(

For C-AION, they provided a torrent. so easy, yet, so effective. enough said..........
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#59 User is offline   nef 

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Posted 19 June 2009 - 11:33 AM

I'm sure that all of this will work assuming that the NCLauncher actually installs on your computer with the aion.exe file you download from your beta e-mail, however, in special cases, like mine, a fun little message appears saying "Can't assign requested address" before the download/install of the launcher even begins. The funny part is, this problem is only happening on one of my computers. If anyone has any idea how to fix this.. please let me know!
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#60 User is offline   Faythung 

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Posted 19 June 2009 - 11:57 AM

Anyone got a clue as to how to install Aion on a different drive? I've emailed NCSoft and they responded by saying i should use Customize but it isn't anywhere on the installer,when i right click Aion in the list and go to Properties it says "Find the file Aion.bin" anyone got an idea?
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