[Knite]

Hey everyone-

We got ahold of Tamat and he was good enough to give us a statement about what's happening. I know you guys are frustrated and want to get playing, but please remember to keep your posting constructive. They're just as eager to get the servers in working order as we are to get on and play.

Greetings Daevas,

As you may know, we're currently experiencing problems with all NA and EU game servers. We've been working to identify what’s causing these problems and are close to a solution that will bring stability back to the servers and rectify new issues that began with this mornings update.

We'll have additional information including our action plan later this afternoon. We apologize for any inconveniences this has caused and want to thank you for your continued patience.

-The Aion Community Team

[Tamat]

Thanks again for your patience guys, we're almost done with our fix and will be letting you guys know our plans within the next hour or so. This applies to both NA and EU servers.

[Tiya]

Shame it takes these lenghts to get some response..

[Daedalius]

Then will you tell us what the secret is?

[Galen Marek]

Thanks for the statement Good luck with fixing it guys :) hope to be online soon!

[riverer]

Thanks, good luck!

[Horus]

mhm, tbh every time we get official statement we hear nothing new - they're working on it and are really near solution but can't say more than that and will have more info on it soon (bots/crashes/bugs anyone?)

constructive? honestly one can't add anything constructive to this, so pointless asking us to do that... i just fail to see what would constructively add to this topic.

~H

[.Eleven.]

indeed appreciated but realy this is what should have been a rolling response throughout the period.

[fearoffish]

Tamat, I refer you to my advice:

Server Maintenance & Patch Implementation 3:30 a.m. PST, November 18, 2009 - Page 34 - AionSource.com

Take it from a small company taking on the bigger companies. You can win the hearts of your already avid gaming community by following my advice, I think.

[Bruiser]

All good and well posting this but it took 8 hours from when the servers were due to come back on. Dont get me wrong its good to know something although why wasnt this posted somewhere 8 hours ago at least it stops the trolls

[Noxxx]

"no longer than 4 hours"

[niuniu]

Rubbish really

[Zoj]

So we got a "normal" automated bull response nice statement! ;)

[Encrypt]

ya, thanks for the update...................nearly 12 hours later.

[Elliott]

sigh...

I feel like crushing an orange in my hands, thats how I feel

[Lewelle]

fearoffish said:

Tamat, I refer you to my advice:

Server Maintenance & Patch Implementation 3:30 a.m. PST, November 18, 2009 - Page 34 - AionSource.com

Take it from a small company taking on the bigger companies. You can win the hearts of your already avid gaming community by following my advice, I think.

This.

I remember when I was playing Cabal EU, they always informed us what the actual problem is, be it a bad router, hdd or anything. GameMasters is doing a great job talking to their players, really.

[Alania]

Daedalius said:

Then will you tell us what the secret is?

The secret was giving us the night off

[BrutalSBK]

"We've been working to identify whats causing these problems"



BOTEERS !!! GET F*** RID OF THEM ! K, THX !!!

[Enigmus]

Elliott said:

sigh...

I feel like crushing an orange in my hands, thats how I feel

That sounds delicious! messy, but delicious.

[Knite]

Zoj said:

So we got a "normal" automated bull response nice statement! ;)

What else can be said? They know it's broken. They're almost done with a potential fix. They updated the estimated time frame. Nothing "bull" about the truth.